FHC PC re-imaging

Issues related to the use and operation of Family History Centers
harjon
New Member
Posts: 17
Joined: Mon Jul 20, 2009 9:56 am
Location: USA

FHC PC re-imaging

Postby harjon » Sun Oct 30, 2011 3:35 pm

Can anyone point me in the right direction for information on how to re-image FHC PC's? They are all older PC's running Windows XP and they need a good re-imaging. Is there some documentation somewhere that the church provides for how they want things setup, what software should be on them, etc.?

KenRichins
Member
Posts: 189
Joined: Mon May 07, 2007 5:07 pm
Location: Live Oak, California, United States

Postby KenRichins » Sun Oct 30, 2011 5:39 pm

Call support 866-406-1830 and ask for the latest image disk. it will be sent to the FHC Director and then you load the image disk and let it run when it's done your done.

jdlessley
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Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Sun Oct 30, 2011 7:42 pm

harjon wrote:Can anyone point me in the right direction for information on how to re-image FHC PC's? They are all older PC's running Windows XP and they need a good re-imaging. Is there some documentation somewhere that the church provides for how they want things setup, what software should be on them, etc.?
The source for the operating system depends on who provided the PC. If it is a Church provided PC, follow KenRichins instructions. If it is donated, then the operating system is the local stake's responsibility. If is an unofficial FHC, then the unit is responsible for the operating system. The remaining software can be installed by going to the http://remote.familysearch.org/support.html.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?


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