Tech Forum

Help..

After upgrading our image wizard PC with the latest published in Landesk, nothing prints. All other applications print just fine, it's only image wizard. I have tried reinstalling the application, and printer drivers. nothing helps. Any one else have this problem?


thanks for any help.

James

I replaced the HP LaserJet 1300 printer with a 1320 last week, and now Image Wizard will not print. I guess I will fall back to the 1300 printer.

Dana in Council Bluffs

Dana.Repouille wrote:I guess I will fall back to the 1300 printer.

Or at least the driver for the 1300. HP printers speak in PCL. A newer printer will understand an older version of PCL. The only downside is that you can't get access to the features that a 1320 has that a 1300 does not.

What do you use Image Wizard for? I've never heard of the application, and it is not part of the additional software listed at the mls.lds.org site. A Google search didn't help much. Is it an alternative to Picasa?

jbh001 wrote:What do you use Image Wizard for? I've never heard of the application, and it is not part of the additional software listed at the mls.lds.org site. A Google search didn't help much. Is it an alternative to Picasa?

There are family history centers with image scanning hardware that use the Image Wizard as the interface with the scanner.

jbh001 wrote:it is not part of the additional software listed at the mls.lds.org site.

Because it's a FHC application. You can find it in the LANDesk software distribution portal (I think that's what it's called) on a FHC computer.