Image Wizard 2.0 upgrade

Issues related to the use and operation of Family History Centers
jcircus-p40
New Member
Posts: 5
Joined: Wed Jul 25, 2007 4:34 pm

Image Wizard 2.0 upgrade

Postby jcircus-p40 » Wed Jul 25, 2007 4:50 pm

Help..

After upgrading our image wizard PC with the latest published in Landesk, nothing prints. All other applications print just fine, it's only image wizard. I have tried reinstalling the application, and printer drivers. nothing helps. Any one else have this problem?


thanks for any help.

James

drepouille
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Location: Plattsmouth, NE
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HP Printers

Postby drepouille » Sun Mar 21, 2010 5:58 am

I replaced the HP LaserJet 1300 printer with a 1320 last week, and now Image Wizard will not print. I guess I will fall back to the 1300 printer.

Dana in Council Bluffs

russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Sun Mar 21, 2010 10:33 am

Dana.Repouille wrote:I guess I will fall back to the 1300 printer.


Or at least the driver for the 1300. HP printers speak in PCL. A newer printer will understand an older version of PCL. The only downside is that you can't get access to the features that a 1320 has that a 1300 does not.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jbh001
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Location: Las Vegas, NV

Postby jbh001 » Sun Mar 21, 2010 12:19 pm

What do you use Image Wizard for? I've never heard of the application, and it is not part of the additional software listed at the mls.lds.org site. A Google search didn't help much. Is it an alternative to Picasa?

jdlessley
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Location: USA, TX

Postby jdlessley » Sun Mar 21, 2010 2:56 pm

jbh001 wrote:What do you use Image Wizard for? I've never heard of the application, and it is not part of the additional software listed at the mls.lds.org site. A Google search didn't help much. Is it an alternative to Picasa?
There are family history centers with image scanning hardware that use the Image Wizard as the interface with the scanner.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

russellhltn
Community Administrator
Posts: 20762
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Sun Mar 21, 2010 7:56 pm

jbh001 wrote:it is not part of the additional software listed at the mls.lds.org site.


Because it's a FHC application. You can find it in the LANDesk software distribution portal (I think that's what it's called) on a FHC computer.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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