Thrasonic wrote:I looked at the discs that came with the Dell 780 and they're all Dell discs - I can't find one that's a church disc.
Any thoughts or ideas on where to start now would be great. Thanks in advance for the help.
Re-imaging the hard drive is your best option at this point since you will not be able to get the Sophos security suite installed. Rebooting the computer in the middle of the deployment install creates some registry problems that prevents installing Sophos from the LANDesk software deployment portal.
There are three discs that should have come with the computer. Two of them are OEM Windows distribution discs in windowed paper sleeves. One is for Windows XP SP3 and the other is Windows 7. The third disc is in a white cardboard tri-fold sealed sleeve. I don't recall exactly what the labeling is on the cardboard sleeve but it gives the impression that it is only program software. It is a bootable image DVD that will return the computer to the same state as when you first received it.
Place the image DVD disc in the DVD drive and turn the computer on. Immediately after turning on the computer you will need to go into the bios to set the DVD as the first device in the boot order. After setting the boot order continue booting the computer from the DVD. Just follow the prompts and it will re-image the hard drive and continue the system installation as before. This time when you get to the FamilySearch 2.72 install and it appears to hang follow the procedure I mentioned in post #3 of this thread.