Ancestry.com Log Off Problems

Issues related to the use and operation of Family History Centers
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dellisea-p40
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Ancestry.com Log Off Problems

Postby dellisea-p40 » Thu Oct 01, 2009 6:36 pm

Some computers in the Family Center are unable to log a patron off "Ancestry.com" when the patron signs on with a private account. Some of the computers don't have this problem. I am told that other centers have had the same problem. Does anyone have any information on this problem?

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aebrown
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Postby aebrown » Thu Oct 01, 2009 9:23 pm

dellisea wrote:Some computers in the Family Center are unable to log a patron off "Ancestry.com" when the patron signs on with a private account. Some of the computers don't have this problem. I am told that other centers have had the same problem. Does anyone have any information on this problem?


There's a whole thread on this subject: Ancestry Logout Problem. I think you'll find some helpful information there.

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dellisea-p40
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Postby dellisea-p40 » Fri Oct 02, 2009 4:48 pm

Alan, Thanks for the suggestion. I will try to locate the thread.

lajackson
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Postby lajackson » Fri Oct 02, 2009 4:53 pm

dellisea wrote:Alan, Thanks for the suggestion. I will try to locate the thread.


Just click on the link Ancestry Logout Problem in Alan's post. [grin]


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