Hope Chest

Issues related to the use and operation of Family History Centers
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Joined: Sat Jan 21, 2017 3:53 pm

Hope Chest

Postby kgundy » Sun Oct 01, 2017 7:27 am

Every time I try to search through Hope Chest after I click on "search descendants" or "search ancestors" a window pops up that says "This person (PID) cannot be found". What am I doing wrong?

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Posts: 617
Joined: Sun May 09, 2010 8:16 pm
Location: Owasso, OK, USA

Re: Hope Chest

Postby davesudweeks » Sun Oct 01, 2017 8:13 pm

Are you starting with the ancestor already in the center of the Tree? Hope Chest searches from the individual at the center of the tree. Try this:
1. In your tree view, navigate back to the early 1800s (or as far as possible if it doesn't go back that far) on one of your lines.
2. Make that person the center of the tree (click their name and then select the Tree icon in the bottom bar).
3. From the Hope Chest icon, click "Search Descendants"

If you try to search ancestors, you may be in for a very long search if you have a long tree. However, you should start with a deceased person in every search since living persons reside in "private space" and may not be visible to Hope Chest.

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