Family History Center satellite center

Issues related to the use and operation of Family History Centers
KenRichins
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Family History Center satellite center

Postby KenRichins » Thu Mar 05, 2009 12:47 pm

OK, maybe wrong tilte but it was the best I could do.
Here is my question
My Stake President AFTER addin internet to ALL our buildings per headquarter instruction want to take 2 computer from each of our OFFICIAL FHC and put them in 2 of our Buildings to be used as Satellites of exiting FHC's so that they can teach Family History during Sunday School and at other time to get more involment in the Stake with Family History.
My problem or Question is what will Landesk do when it see a new and different ip for these computers and what should I do to PROPERLY id the location as they are no longer at the FHC they were originally in.

Is the official instructions for such a cas and if so where are these instruction?

If there is NOT who do I talk to to get instructions and approval to set this up. It seems to me that this is a desired method to reach the church goal of helping the members learn and grow in the FRamily History envolment.

russellhltn
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Postby russellhltn » Thu Mar 05, 2009 1:05 pm

I think you need to call the Family History Department and talk with them. You'll probably have to get past the first level of support first.

I'm not 100% sure that's within the Stake President's jurisdiction to do that. It's not the setting up of "Family History Workrooms" (unofficial FHCs), but the removing of computers from the official FHC I wonder about. In some cases the machines in the FHC have been replaced by ones supplied from the FHD, so they may have a say in the issue. I'm quite certain it's not within the Stake President's ability to declare these new units "official" or "satellites" of an official FHC. That would be like creating a new ward without going though CHQ.

Secondly, what filtering level is set on these other buildings? FHC have something called "General Access" that usually runs on a PIX box. The PIX box has been discontinued, but there is another "General Access" for the newer boxes that is hopefully the same.

While there are legitimate questions about access, given that these are not official FHCs, I'd question the licensing for things like SAV, LANDesk, FamilySearch Portal, etc. So that's why I think you need to sit down and talk with the FHD tech support folks.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

KenRichins
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Postby KenRichins » Thu Mar 05, 2009 1:24 pm

Does anyone have the Phone number for the Family History Department?

russellhltn
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Postby russellhltn » Thu Mar 05, 2009 1:46 pm

You can start here: 1-800-346-6044. You'll probably end up with a support missionary that is better geared to helping end users rather then answering a question from a PH leader. If they give you an answer, be sure to ask for a reference.
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JamesAnderson
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Postby JamesAnderson » Thu Mar 05, 2009 2:13 pm

There is such a thing as a 'meetinghouse' family history center, but that also has to be formally approved by CHQ as well.

But depending on the area, they may or may not approve the change. In Utah for example, the trend is more towards consolidation of two or three centers into one, sometimes this happens because of buildings being closed for major renovations, others because buildings are so close together that have centers that it's best to put two or three into one centrally-located building.

They have not approved any new FHCs here in Utah, primarily the Wasatch Front, in over three years, maybe one needed to be set up but beyond that that's what I've heard.

russellhltn
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Postby russellhltn » Thu Mar 05, 2009 2:37 pm

The old standard for a new center is that it be more than 30 minutes travel time from existing centers. However a few years ago they put a moratorium on new FHCs in the US. IIRC, it was to focus more effort in other countries that were not so well served.

Based on what I've been hearing in other threads, the prospect making those new "workrooms" official centers is probably very low. I wouldn't even try it unless you live one of those areas where travel time is measured in hours instead of minutes.
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Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

KenRichins
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Postby KenRichins » Thu Mar 05, 2009 3:27 pm

I understand those reasons.It is just with the limited resources of the Church and the local units it seems that having 2 or more unused computers sitting in an underused FHC could and WOULD be used by an active HPGL and active FHConsultants in a meeting house better than they currently are aand the cost to make such a move would be nill! as the computers haave already been purchased and the licenses to use LANDESK and SAV have been purchased! It just a matter of putting the resources where they can be used rather than trying to get the users to go to the resources.

jdlessley
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Postby jdlessley » Thu Mar 05, 2009 3:43 pm

Getting approval from the Family and Church History Department to do as your stake president wants may in all likelihood be disapproved.

An alternative is to set up unofficial family history centers, or workrooms. Doing so does not require any authority any higher than your stake president. The computers would come from donations or purchased using the local budget allowance.

An unofficial center or workroom will get no support from the Church beyond your local resources. Russell has already identified the need to set up the Cisco ASA 5505 to use the General Access filtering option to gain access to the needed web sites. Since Church headquarters does not support the computers there will be recurring costs in purchasing and maintaining computer security software. Essentially it would be no different than a personal home computer.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

russellhltn
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Postby russellhltn » Thu Mar 05, 2009 3:51 pm

Valid point, but the FHC falls under the jurisdiction of a different department.
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lajackson
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Postby lajackson » Thu Mar 05, 2009 9:23 pm

KenRichins wrote:It just a matter of putting the resources where they can be used rather than trying to get the users to go to the resources.


When I asked the Family History Department several years ago about putting a computer in a classroom, they had a fit. No security because the classrooms are not locked anymore, great risk of losing the computer, loss of a teaching station on Sunday, liability for the Church, to name just a few of the concerns they had.

They want their resources locked up in the FHC, and they do not want computers left in the regular part of the building unsecured where someone will know they are there and break in to take them.

They also told me that if the stake president authorized computers or laptops to come in the building for training, they should not be left overnight in the building.

Based on those instructions, our stake president removed the computers from the classroom that was being used for family record extraction. Then he made sure all of the wards called family history consultants and sent them into the homes of the members to do training.


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