Hope Chest question

Issues related to the use and operation of Family History Centers
deloresbirch
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Posts: 1
Joined: Tue Mar 17, 2015 7:53 pm

Hope Chest question

Postby deloresbirch » Tue Mar 17, 2015 7:58 pm

I paid $10.00 for Hope Chest Plus on January 7, 2015.

All the archived finding for temple work are gone when I go into my Hope Chest icon on tool bar.

I have an order # Who do I contact? Can't find help on Support@HopeChestSoftware.com

Delores Birch Sugar City, Idaho (208) 356-7956

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aebrown
Community Administrator
Posts: 14693
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: Hope Chest question

Postby aebrown » Tue Mar 17, 2015 9:29 pm

deloresbirch wrote:I paid $10.00 for Hope Chest Plus on January 7, 2015.

All the archived finding for temple work are gone when I go into my Hope Chest icon on tool bar.

I have an order # Who do I contact? Can't find help on Support@HopeChestSoftware.com

You'll need to look to the Hope Chest support team for help. I suppose it's possible that some other forum user might have some ideas for you, but since that's not official Church software, it's not very likely that you'll get help here.

So have you sent an email to Support@HopeChestSoftware.com? That seems the only way that company provides technical support.


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