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Computer out of warranty...
Posted: Fri Mar 13, 2015 6:20 am
by cstenbergh
Hi,
We have a Lenovo All in one PC where the display no longer works and the PC is out of warranty. What should I do?
Thanks!
Christian Hansen
Technology Specialist
Tooele Valley Family History Center
Re: Computer out of warranty...
Posted: Fri Mar 13, 2015 6:38 am
by aebrown
cstenbergh wrote:We have a Lenovo All in one PC where the display no longer works and the PC is out of warranty. What should I do?
You can certainly call FamilySearch Support at 866-406-1830 and use the voice menu to get FHC Operations support. They can answer your question.
Or you can also use the
Family History Center section of the online help system and search for something like "computer warranty" to find relevant articles.
Re: Computer out of warranty...
Posted: Fri Mar 13, 2015 12:22 pm
by russellhltn
According to the
FHC Operations Guide, the answer is "contact FamilySearch Support."