Computer out of warranty...

Issues related to the use and operation of Family History Centers
cstenbergh
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Joined: Wed Mar 07, 2007 8:39 am
Location: Tooele, UT
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Computer out of warranty...

Postby cstenbergh » Fri Mar 13, 2015 5:20 am

Hi,

We have a Lenovo All in one PC where the display no longer works and the PC is out of warranty. What should I do?

Thanks!

Christian Hansen
Technology Specialist
Tooele Valley Family History Center

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aebrown
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Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: Computer out of warranty...

Postby aebrown » Fri Mar 13, 2015 5:38 am

cstenbergh wrote:We have a Lenovo All in one PC where the display no longer works and the PC is out of warranty. What should I do?

You can certainly call FamilySearch Support at 866-406-1830 and use the voice menu to get FHC Operations support. They can answer your question.

Or you can also use the Family History Center section of the online help system and search for something like "computer warranty" to find relevant articles.

russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Computer out of warranty...

Postby russellhltn » Fri Mar 13, 2015 11:22 am

According to the FHC Operations Guide, the answer is "contact FamilySearch Support."
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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