Comprehensive source for FHC policies/procedures?
Posted: Sun Jan 26, 2014 11:39 am
I am aware that the FHCs have their own support line and practices but I need to help one FHC get up to speed. The newer computer has a tag indicating that it was in SLC's Welfare Department in 2005. The older machine is running Windows 98. One of the printers is hooked up with a serial cable, and the new printer is still sitting in the box because it was delivered (nobody can remember when) with a broken tab so it will never detect that the front door is closed and therefore will never work.
As STS where can I get a complete list of policies and procedures to help FHCs? I know I need to re-image the 2005 machine as it is throwing errors left and right - especially with the antivirus - but as it is running XP it is end of OS life anyway, and I don't know if it will even run Windows 7 with any kind of acceptable performance.
Who pays for new equipment, who supplies software and imaging disks, and who handles the printer repairs?
As STS where can I get a complete list of policies and procedures to help FHCs? I know I need to re-image the 2005 machine as it is throwing errors left and right - especially with the antivirus - but as it is running XP it is end of OS life anyway, and I don't know if it will even run Windows 7 with any kind of acceptable performance.
Who pays for new equipment, who supplies software and imaging disks, and who handles the printer repairs?