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Indexing Java 8 issue, Error starting the application
Posted: Wed Jan 25, 2017 10:02 am
by chowell
When I try to open an Indexing batch to arbitrate I get, Error starting the application”
Using JAVA 8 update 121 (build 1.8.0_121-b13)
FamilySearch Indexing 3.27.7-9eea0
Re: Indexing Java 8 issue, Error starting the application
Posted: Wed Jan 25, 2017 11:01 am
by chowell
Error detail is attached:
Re: Indexing Java 8 issue, Error starting the application
Posted: Wed Jan 25, 2017 11:52 am
by chowell
Okay, just got a reply from FamilySearch, " We are aware of this issue and the Engineers are working to resolve the problem as quickly as possible."
Re: Indexing Java 8 issue, Error starting the application
Posted: Tue Mar 28, 2017 9:41 am
by faith183
I'm having same issues. I have uninstalled the software and re-installed it twice now and when I click the shortcut to open it, I get a java virtual machine error. We are having a YSA ward competition right now and this is making it hard to contribute! Any fixes or help would be appreciated.
Windows 7 Enterprise
Service Pack 1
64 bit OS
Re: Indexing Java 8 issue, Error starting the application
Posted: Fri Apr 07, 2017 4:38 am
by JustinRichard
Having the same problem
Re: Indexing Java 8 issue, Error starting the application
Posted: Thu Apr 13, 2017 12:19 pm
by crazymom65
Having the same issue, I cannot find the solution. Any help would be greatly appreciated.
Re: Indexing Java 8 issue, Error starting the application
Posted: Tue Apr 18, 2017 8:47 am
by benjaminjenson11
It's a temporary fix, but you could try going back to a previous version of Java, Java 7, or Java 6. If you are using a Linux OS, you need to use Java 6.