Cannot get FamilySearch Indexing to run/launch
Posted: Wed May 18, 2016 11:46 pm
Hi,
I hope I am posting this to the correct place. I am older, disabled and low vision. One of the things I can still do is indexing for FS. I have done this for years on this very same computer. A few months back, I started getting the following message:
java.io.IOException: Couldn't get lock for C:\Windows\System32\config\systemprofile\.FamilySearchIndexing\logs/AppContainer-%g.log
at java.util.logging.FileHandler.openFiles(Unknown Source)
at java.util.logging.FileHandler.<init>(Unknown Source)
at com.iarchives.apps.common.jobq.AppContainerUI._main(AppContainerUI.java:281)
at com.iarchives.apps.common.jobq.AppContainerUI.main(AppContainerUI.java:214)
I have cleared the cache, I have uninstalled and re-installed FS Indexing... I have re-installed java... I get the very same message.
I would so much appreciate some help with this as I have not been able to index for months...
Thank you in advance,
Anne
I hope I am posting this to the correct place. I am older, disabled and low vision. One of the things I can still do is indexing for FS. I have done this for years on this very same computer. A few months back, I started getting the following message:
java.io.IOException: Couldn't get lock for C:\Windows\System32\config\systemprofile\.FamilySearchIndexing\logs/AppContainer-%g.log
at java.util.logging.FileHandler.openFiles(Unknown Source)
at java.util.logging.FileHandler.<init>(Unknown Source)
at com.iarchives.apps.common.jobq.AppContainerUI._main(AppContainerUI.java:281)
at com.iarchives.apps.common.jobq.AppContainerUI.main(AppContainerUI.java:214)
I have cleared the cache, I have uninstalled and re-installed FS Indexing... I have re-installed java... I get the very same message.
I would so much appreciate some help with this as I have not been able to index for months...
Thank you in advance,
Anne