FamilySearch Indexing in Windows 8

Issues related to FamilySearch Indexing
rich_jones_1999
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FamilySearch Indexing in Windows 8

Postby rich_jones_1999 » Wed Jan 02, 2013 5:57 am

Is anybody else having trouble running FamilySearch Indexing on a Windows 8 PC?

I am running Windows 8 Pro 64 bit, and FamilySearch Indexing grinds along EXTREMELY slowly, if at all.

As a work-around I have installed an XP VM and a Linux VM under VirtualBox on the Windows 8 PC, and Indexing runs much better on either of them, though not as fast as the Windows 7 PC in my family room. The WIndows 7 PC which runs fine, is 64 bit as well and a lower spec machine than the one running Windows 8.

Any ideas?

russellhltn
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Re: FamilySearch Indexing in Windows 8

Postby russellhltn » Wed Jan 02, 2013 10:30 am

Does FS Indexing still use Java? If so, then you might want to compare the version of Java installed between the Win7 and Win8 box - 32 bit only or 64 bit. That might make a difference in performance.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

rich_jones_1999
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Posts: 4
Joined: Mon Dec 03, 2012 10:01 pm

Re: FamilySearch Indexing in Windows 8

Postby rich_jones_1999 » Thu Jan 03, 2013 9:56 am

Thanks, I appreciate the response.
I didn't have Java installed previously. I didn't have any programs that required it. I just let the installer install whichever version it wanted when FS Indexing runs through its installation.
I've noticed recently, if I Google the issue, posts from other users about the same problem.
Is this the appropriate forum to bring up the issue, or should I have posted in a different place?
I wasn't successful finding a tech support site for the program, only places to get help with performing the indexing itself.

russellhltn
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Posts: 20757
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: FamilySearch Indexing in Windows 8

Postby russellhltn » Thu Jan 03, 2013 12:23 pm

forums.familysearch.org would be a good place to ask. No one from FamilySearch is active here.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

rich_jones_1999
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Posts: 4
Joined: Mon Dec 03, 2012 10:01 pm

Re: FamilySearch Indexing in Windows 8

Postby rich_jones_1999 » Fri Jan 04, 2013 7:47 am

Thanks for the reply. I'll give the Family Search forums a shot.

Phorz
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Joined: Sat Mar 08, 2014 3:32 pm

Re: FamilySearch Indexing in Windows 8

Postby Phorz » Sat Mar 08, 2014 3:34 pm

My mom was having this same issue with Windows 8.1 I updated Java to the latest version (Version 7 update 51) and she stopped having problems for now. Hopefully this is the permanent fix, hope this helps future searchers.

rich_jones_1999
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Posts: 4
Joined: Mon Dec 03, 2012 10:01 pm

Re: FamilySearch Indexing in Windows 8

Postby rich_jones_1999 » Sun Mar 09, 2014 11:28 am

Thanks for the reply. I've been running Indexing in a VM running XP and that has run fine. I'll have to try it again directly under Windows 8.1 with the latest Java version. I'll post how it goes.


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