Long response times when returning to Topical Guide using back arrow.

Discussions around the Gospel Library application for Windows for Desktop and Mobile
zauggru
New Member
Posts: 2
Joined: Thu Jul 13, 2017 9:46 am

Long response times when returning to Topical Guide using back arrow.

Postby zauggru » Thu Jul 13, 2017 9:56 am

I've been using the Topical Guide to study. It takes 5 to 10 seconds after clicking the return arrow for the app to respond. If I go back using my bookmark it works normally. Will response times using the back button get faster?

Thanks,

Russell

OS Name Microsoft Windows 10 Pro
Version 10.0.14393 Build 14393
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-3EC9HHE
System Manufacturer Microsoft Corporation
System Model Surface Pro 3
System Type x64-based PC
System SKU Surface_Pro_3
Processor Intel(R) Core(TM) i5-4300U CPU @ 1.90GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 3.11.2150, 4/26/2017
SMBIOS Version 2.8
Embedded Controller Version 32.00
BIOS Mode UEFI
BaseBoard Manufacturer Microsoft Corporation
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Slate
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.14393.206"
User Name DESKTOP-3EC9HHE\Russell
Time Zone Pacific Daylight Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.91 GB
Available Physical Memory 5.38 GB
Total Virtual Memory 9.16 GB
Available Virtual Memory 6.36 GB
Page File Space 1.25 GB
Page File C:\pagefile.sys
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

lajackson
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Posts: 7129
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Long response times when returning to Topical Guide using back arrow.

Postby lajackson » Thu Jul 13, 2017 1:16 pm

zauggru wrote:Will response times using the back button get faster?

I am afraid that no one here at the Forum will know the answer to that question. This is a user-to-user site to help with technical matters and is not often frequented by the app developers.

But, if you send your question through the Feedback link in the app itself, the developers will know that there is a problem and may respond.

ToManyLetters
Senior Member
Posts: 500
Joined: Sun Mar 31, 2013 12:16 pm

Re: Long response times when returning to Topical Guide using back arrow.

Postby ToManyLetters » Thu Jul 20, 2017 8:31 am

This is a user-to-user site to help with technical matters and is not often frequented by the app developers.


While this may be true for iOS and Android, it is not for Windows. We are very active here.

It takes 5 to 10 seconds after clicking the return arrow for the app to respond. If I go back using my bookmark it works normally. Will response times using the back button get faster?


This is peculiar. I'm not able to distinguish any difference in speed between the two scenarios. Try resetting the app using the steps below and let me know if the slowness persists:

1. Open the settings app.
2. Search for Apps and features and tap or click it.
3. Find Gospel Library in the list of installed apps and features.
4. Click on Gospel Library.
5. When the options expand, select "Advanced options".
7. Wait a moment, then relaunch the app.
8. At this point, you should be able to go through the initial startup process.
Learn more about Gospel Library for Windows 10 Beta at the link below:
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10

zauggru
New Member
Posts: 2
Joined: Thu Jul 13, 2017 9:46 am

Re: Long response times when returning to Topical Guide using back arrow.

Postby zauggru » Sat Aug 26, 2017 8:50 pm

After the latest update my response times are normal.


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