Problems with Library Downloads

Discussions around the Gospel Library application for Windows for Desktop and Mobile
grgoodwin
New Member
Posts: 1
Joined: Sun Sep 18, 2016 1:27 pm

Problems with Library Downloads

Postby grgoodwin » Thu Jul 06, 2017 7:57 pm

I have recently downloaded Gospel library for a Lenovo X1 Tablet running Windows 10. After downloading the app from the Microsoft store, I have been unsuccessful in downloading any items.

Here is a log for one of the downloads

There was a problem downloading "Old Testament".
Inner Message: Not found (404).

Response status code does not indicate success: 404 ().
at GospelLibrary.UI!<BaseAddress>+0x9ca897
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at SharedLibrary!<BaseAddress>+0x353fa2
at SharedLibrary!<BaseAddress>+0x353a0e
at SharedLibrary!<BaseAddress>+0x38387a
at GospelLibrary.UI!<BaseAddress>+0xa6ee64
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at SharedLibrary!<BaseAddress>+0x353fa2
at SharedLibrary!<BaseAddress>+0x353a0e
at SharedLibrary!<BaseAddress>+0x38387a
at GospelLibrary.UI!<BaseAddress>+0xa1f585
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at SharedLibrary!<BaseAddress>+0x3c2c09
at SharedLibrary!<BaseAddress>+0x35369a

ToManyLetters
Member
Posts: 499
Joined: Sun Mar 31, 2013 12:16 pm

Re: Problems with Library Downloads

Postby ToManyLetters » Sun Jul 09, 2017 2:53 am

We have a potential fix coming out for users hitting the 404 problem in the next update. For now, try letting the app just sit open (active/in the foreground) for about ten minutes. With luck, this will download an updated catalog and remedy the 404 problem.
Learn more about Gospel Library for Windows 10 Beta at the link below:
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10

jeffyromney
New Member
Posts: 1
Joined: Mon Aug 07, 2017 7:58 am

Re: Problems with Library Downloads

Postby jeffyromney » Mon Aug 07, 2017 8:04 am

Here is another bug report when trying to download handbook 1 (clerk/branch presidency counselor and so should have access) - when I click Handbook 1 in the library to download it, it has the following error:

There was a problem downloading "Handbook 1: Stake Presidents and Bishops".
Inner Message: EOCDNotFound. For more information, visit http://go.microsoft.com/fwlink/?LinkId=623485
at GospelLibrary.UI!<BaseAddress>+0x9cac14
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at SharedLibrary!<BaseAddress>+0x353fa2
at SharedLibrary!<BaseAddress>+0x353a0e
at SharedLibrary!<BaseAddress>+0x38387a
at GospelLibrary.UI!<BaseAddress>+0xa6f4b4
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at SharedLibrary!<BaseAddress>+0x353fa2
at SharedLibrary!<BaseAddress>+0x353a0e
at SharedLibrary!<BaseAddress>+0x38387a
at GospelLibrary.UI!<BaseAddress>+0xa1ff15
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at SharedLibrary!<BaseAddress>+0x3c2c09
at SharedLibrary!<BaseAddress>+0x35369a


Return to “Gospel Library for Windows”

Who is online

Users browsing this forum: No registered users and 1 guest