Bookmarks indicate content isn't downloaded even when it is.

Discussions around the Gospel Library application for Windows for Desktop and Mobile
jordanrileyperkins
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Posts: 2
Joined: Wed Feb 03, 2016 11:44 pm

Bookmarks indicate content isn't downloaded even when it is.

Postby jordanrileyperkins » Wed Feb 03, 2016 11:47 pm

Several of my bookmarks on my windows app show that the content isn't downloaded even though it is, and every time it tries to download the content it indicates an error. This makes it impossible for me to use those bookmarks. A fix to this issue would be greatly appreciated. Thank you.

ToManyLetters
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Posts: 387
Joined: Sun Mar 31, 2013 12:16 pm

Re: Bookmarks indicate content isn't downloaded even when it is.

Postby ToManyLetters » Thu Feb 04, 2016 10:33 am

We've had one other report of this happening.

A couple of questions:

1. What other operating systems do you use Gospel Library on?
2. Is there any specific pattern to the bookmarks that have issues? Are they, for example, targeted only at a specific chapter instead of a specific verse or paragraph in a chapter?
Have a bug to report for Gospel Library for Windows v4? Check the Known Issues to see if it's been reported. (https://tech.lds.org/wiki/Gospel_Library_for_Windows_Preview_Issues)
Also visit the FAQ. (tech.lds.org/wiki/Gospel_Library_for_Windows_8_FAQ)

jordanrileyperkins
New Member
Posts: 2
Joined: Wed Feb 03, 2016 11:44 pm

Re: Bookmarks indicate content isn't downloaded even when it is.

Postby jordanrileyperkins » Thu Feb 04, 2016 12:42 pm

I mostly used the gospel library on my android phone with no problems. I also have it on a kindle fire, but rarely use it.

I can navigate to the book mark on my own and the manually move it, and it will change my book mark, but not the fact that it thinks the content is not loaded. I have changed them to just chapters and to a specific verse, but still the same problem.

RWHardy
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Posts: 1
Joined: Sun Jun 19, 2016 8:11 am

Re: Bookmarks indicate content isn't downloaded even when it is.

Postby RWHardy » Sun Jun 19, 2016 8:15 am

I have the same issue with the bookmarks. I also run Gospel Library on 2 android devices. It didn't always do it. Just started a month or so ago.

JoshuaSampson
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Posts: 1
Joined: Wed Aug 03, 2016 9:30 am

Re: Bookmarks indicate content isn't downloaded even when it is.

Postby JoshuaSampson » Wed Aug 03, 2016 9:31 am

I am on Windows 10 and I have the problem when I bookmark General Conference talks.


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