Old Testament Download Error

Discussions around the Gospel Library application for Windows for Desktop and Mobile
ssmethurst
New Member
Posts: 1
Joined: Sun Jul 27, 2014 9:44 am

Old Testament Download Error

Postby ssmethurst » Sun Jan 10, 2016 7:00 am

Hi there,

I've been running the Windows 8 version of the Gospel Library but my machine upgraded to Windows 10. Since it upgraded, I can't download the old testament. Everything else works fine, but I get an error message when I try to download the old testament book.

Is there a way to fix this? That's a fairly significant book to be missing.

Thanks!

Stacey

carsonm
New Member
Posts: 42
Joined: Sun Feb 27, 2011 11:57 am

Re: Old Testament Download Error

Postby carsonm » Sun Jan 10, 2016 9:41 am

What I did to fix it, was to right click on the book and then select remove. (on touch based devices, it would be the "tap and hold" function) Once it was removed(from being locally downloaded), I then selected the book and it downloaded just fine.

Hope that helps,

ToManyLetters
Member
Posts: 387
Joined: Sun Mar 31, 2013 12:16 pm

Re: Old Testament Download Error

Postby ToManyLetters » Sun Jan 10, 2016 12:02 pm

Carsonm,

Thank you for your insight. We've noted that closing and reopening the app, then redownloading the problem content also works. Your additional information may help us to track down the cause of this bug. We believe we it is related to updates in the content having the issue.
Have a bug to report for Gospel Library for Windows v4? Check the Known Issues to see if it's been reported. (https://tech.lds.org/wiki/Gospel_Library_for_Windows_Preview_Issues)
Also visit the FAQ. (tech.lds.org/wiki/Gospel_Library_for_Windows_8_FAQ)


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