Uninstall and Re-install - Library is still populated.

Discussions around the Gospel Library application for Windows for Desktop and Mobile
JHWilliams1985
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Joined: Sun Dec 20, 2015 12:02 pm

Uninstall and Re-install - Library is still populated.

Postby JHWilliams1985 » Sun Dec 20, 2015 12:06 pm

Windows 10,

I have uninstalled and re-installed the Gospel Library, but when re-installing the app is reloading all books. I want to fully uninstall the app to install fresh and re-download the books.

ToManyLetters
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Posts: 387
Joined: Sun Mar 31, 2013 12:16 pm

Re: Uninstall and Re-install - Library is still populated.

Postby ToManyLetters » Tue Dec 22, 2015 4:39 pm

Thank you for your feedback.

Windows should be removing all of the associated files when you uninstall the application on Windows 8.1 and 10. We'll look into why this is not happening, but it may be an issue on Microsoft's end, rather than on ours.
Have a bug to report for Gospel Library for Windows v4? Check the Known Issues to see if it's been reported. (https://tech.lds.org/wiki/Gospel_Library_for_Windows_Preview_Issues)
Also visit the FAQ. (tech.lds.org/wiki/Gospel_Library_for_Windows_8_FAQ)

JHWilliams1985
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Posts: 2
Joined: Sun Dec 20, 2015 12:02 pm

Re: Uninstall and Re-install - Library is still populated.

Postby JHWilliams1985 » Tue Dec 22, 2015 5:07 pm

Is there a way to add the features to reset the Library to fresh install. Also a feature to download all library.

ToManyLetters
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Posts: 387
Joined: Sun Mar 31, 2013 12:16 pm

Re: Uninstall and Re-install - Library is still populated.

Postby ToManyLetters » Tue Dec 22, 2015 5:28 pm

JHWilliams1985 wrote:Is there a way to add the features to reset the Library to fresh install.


Something like this will probably be added as a debug feature in the 3.x version of Gospel Library for Windows. As it stands now, Windows should be uninstalling the library files when it uninstalls the app, so it isn't a very high priority.

Also a feature to download all library.


This is already in the 3.x version of the app that is currently in the early stages of development, but will not be added to the 2.x version of the app because of architectural problems associated with the 2.x version.
Have a bug to report for Gospel Library for Windows v4? Check the Known Issues to see if it's been reported. (https://tech.lds.org/wiki/Gospel_Library_for_Windows_Preview_Issues)
Also visit the FAQ. (tech.lds.org/wiki/Gospel_Library_for_Windows_8_FAQ)

hickend
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Posts: 9
Joined: Sat Sep 17, 2011 11:16 am

Re: Uninstall and Re-install - Library is still populated.

Postby hickend » Sat Jan 09, 2016 12:42 pm

My issue may be related to this. I uninstalled Gospel Library for Windows 10 accidentally and now when I try to reinstall it fails with a 0x8007007a error. this occurs when it tries to restore the user data. Any idea how to get around this


-Doug

ToManyLetters
Member
Posts: 387
Joined: Sun Mar 31, 2013 12:16 pm

Re: Uninstall and Re-install - Library is still populated.

Postby ToManyLetters » Sun Jan 10, 2016 12:28 am

hickend,

It is quite safe to assume that your Windows Store issue and OP's issues are unrelated. His app both installs and opens, yours does not even download from the Windows Store.
Have a bug to report for Gospel Library for Windows v4? Check the Known Issues to see if it's been reported. (https://tech.lds.org/wiki/Gospel_Library_for_Windows_Preview_Issues)
Also visit the FAQ. (tech.lds.org/wiki/Gospel_Library_for_Windows_8_FAQ)


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