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Missing manuals

Posted: Mon Sep 28, 2015 1:12 pm
by kiritaylor
The windows 8 Gospel library is missing the primary teaching manuals numbers 5 and 6. There is no icon to show they even exist.

Re: Missing manuals

Posted: Tue Sep 29, 2015 11:48 am
by ToManyLetters
The Gospel Library apps only show content that has been made available to them by the content team. We don't provide the content, we just develop the app.

Re: Missing manuals

Posted: Tue Sep 29, 2015 1:33 pm
by jonesrk
I don't see them on Android either, so that does seem to indicate that it is a content issue.

Re: Missing manuals

Posted: Tue Sep 29, 2015 2:48 pm
by kellymab
They are available on Apple. I know typically android only shows the current year curriculum versus all curriculum. It's possible the same is true for windows. I can't download other year Sunday school lessons. Only the current focus.

Re: Missing manuals

Posted: Tue Sep 29, 2015 3:12 pm
by ToManyLetters
iOS devices (iPad, iPhone, iPod Touch) are on an experimental platform. Android and Windows share a common, stable content platform.

Re: Missing manuals

Posted: Sat Oct 03, 2015 11:03 pm
by spencerto
kellymab wrote:They are available on Apple. I know typically android only shows the current year curriculum versus all curriculum. It's possible the same is true for windows. I can't download other year Sunday school lessons. Only the current focus.


The Primary 5 & 6 manuals are not showing on any platform currently because they have been marked as obsolete. On iOS, however, there is an advanced option which will let you see obsolete content, but we haven't implemented that yet on Windows. It is possible that we may not implement that feature either as they may want us to move away from showing obsolete content on all platforms.

Re: Missing manuals

Posted: Sun Jan 31, 2016 3:13 am
by bradleyrowlandhayes
My iPhone 6 is missing Primary Manual 3. I have 1, 2, and 4 available for download, but no 3. I've tried deleting and reinstalling the app several times.

Is 3 also considered outdated? Any help please. It's totally gone. Not even available to add.

Re: Missing manuals

Posted: Sun Jan 31, 2016 12:39 pm
by ToManyLetters
Most likely. It appears that with certain types of content, the content team only makes available the manual for the current year. No amount of uninstalling and reinstalling will cause this content to appear once the content team has chosen to make it unavailable.