Gospel Library Crashes...

Discussions around the Gospel Library application for Windows for Desktop and Mobile

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egnlsn
Member
Posts: 59
Joined: Sun Oct 19, 2014 6:33 pm
Location: Taylorsville, UT

Gospel Library Crashes...

#1

Post by egnlsn »

Whenever I attempt to open either the "Magazines" or Lessons" folders.
CIAO!

Ed Nielsen
jasonminer
New Member
Posts: 7
Joined: Sun Sep 21, 2014 4:22 pm

Re: Gospel Library Crashes...

#2

Post by jasonminer »

Are you on the latest version? This was fixed in a recent update so you might just need to update the app from the store.
egnlsn
Member
Posts: 59
Joined: Sun Oct 19, 2014 6:33 pm
Location: Taylorsville, UT

Re: Gospel Library Crashes...

#3

Post by egnlsn »

I've been running version 2.15.5.60, including up until 15 minutes ago. I started to respond to your post, and loaded GL to make sure of the version number. It is now 2.15.8.160. It's working great!

Thanks for the comment.
CIAO!

Ed Nielsen
ToManyLetters
Senior Member
Posts: 530
Joined: Sun Mar 31, 2013 1:16 pm

Re: Gospel Library Crashes...

#4

Post by ToManyLetters »

Yes, if you are running the current version of the app you should no longer be experiencing these crashes, and the Lessons and Magazines sections should work as expected.
Learn more about Gospel Library for Windows 10 Beta at the link below:
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10
BrownGr
New Member
Posts: 9
Joined: Wed Nov 09, 2011 12:07 am

Re: Gospel Library Crashes...

#5

Post by BrownGr »

I downloaded the latest app today for a WIndows 10 OS machine and the app crashes immediately on opening every time. Unfortunately this makes a wonderful resource useless.
ToManyLetters
Senior Member
Posts: 530
Joined: Sun Mar 31, 2013 1:16 pm

Re: Gospel Library Crashes...

#6

Post by ToManyLetters »

browngr,

Out of curiosity, what antivirus software are you using? Have you tried temporarily disabling it while using the app?
Learn more about Gospel Library for Windows 10 Beta at the link below:
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10
BrownGr
New Member
Posts: 9
Joined: Wed Nov 09, 2011 12:07 am

Re: Gospel Library Crashes...

#7

Post by BrownGr »

Thanks for your advice. I turned antivirus off and got the same crash. I am using Windows defender
ToManyLetters
Senior Member
Posts: 530
Joined: Sun Mar 31, 2013 1:16 pm

Re: Gospel Library Crashes...

#8

Post by ToManyLetters »

Have you tried uninstalling the app, restarting your device twice (yes, twice), and reinstalling the app?
Learn more about Gospel Library for Windows 10 Beta at the link below:
https://tech.lds.org/wiki/Gospel_Library_for_Windows_10
BrownGr
New Member
Posts: 9
Joined: Wed Nov 09, 2011 12:07 am

Re: Gospel Library Crashes...

#9

Post by BrownGr »

Thanks for the advice. Uninstalled, restarted twice and then reinstalled. Same issue of crashing on opening.
Skylobo
New Member
Posts: 9
Joined: Mon Jan 04, 2016 7:05 am

Re: Gospel Library Crashes...

#10

Post by Skylobo »

I too am having a problem with Gospel Library crashing on opening. My Beta version started crashing on opening several weeks ago, so I reverted to the standard edition which has been fine until today. Actually worked this AM but not now.
I uninstalled the Beta version in case there was a conflict, but standard still won't open. I'm using Windows 10.
Any suggestions...I have a lot of highlighting, journal entries, notes etc I don't want to lose.
Went to the store and tried to install for an update, and it recognizes the version I have. Not able to tell which version I have as it crashes before I can look.
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