Windows 10 Surface Pro

Discussions around the Gospel Library application for Windows 8 Pro and RT.
malukaly
New Member
Posts: 2
Joined: Sun Aug 09, 2015 1:56 am

Windows 10 Surface Pro

Postby malukaly » Sun Aug 09, 2015 2:03 am

Since upgrading to Windows 10 on my Surface Pro 3, I have had difficulty using LDS Tools and Gospel Library. Part of the issue was re-registering the store apps again. That made them able to launch.

Now, tools works, but library doesn't allow you to download books. You can sometimes do so indirectly, like through a history item, but on the main page, you cannot. without geting HRESULT: 0x80072EE4 error.

Your assistance is greatly appreciated!

M

heatonandy
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Posts: 2
Joined: Mon Jul 27, 2015 7:12 pm

Re: Windows 10 Surface Pro

Postby heatonandy » Sun Aug 09, 2015 7:20 am

I just bought a surface pro 3 and downloaded the app after installing windows 10. I wasn't able to download any content at first but came bad any content at first but came back a week later and tried again and was able to.

aedtl
New Member
Posts: 2
Joined: Sun Mar 31, 2013 10:12 am

Re: Windows 10 Surface Pro

Postby aedtl » Sun Aug 09, 2015 9:46 am

This is my first time using the app, and I'm unable to download any content on my Surface Pro 1 with Windows 10.

ToManyLetters
Member
Posts: 387
Joined: Sun Mar 31, 2013 12:16 pm

Re: Windows 10 Surface Pro

Postby ToManyLetters » Sun Aug 09, 2015 10:10 am

Try downloading the beta version of the app and download content there. We had to change how the app downloads contents because of a bug in Windows.
Have a bug to report for Gospel Library for Windows v4? Check the Known Issues to see if it's been reported. (https://tech.lds.org/wiki/Gospel_Library_for_Windows_Preview_Issues)
Also visit the FAQ. (tech.lds.org/wiki/Gospel_Library_for_Windows_8_FAQ)

malukaly
New Member
Posts: 2
Joined: Sun Aug 09, 2015 1:56 am

Re: Windows 10 Surface Pro

Postby malukaly » Sun Aug 09, 2015 1:04 pm

I found a solution.

check: https://social.technet.microsoft.com/Fo ... progeneral

It relates to Windows 8.1; however, it applies. Renaming the location of the temporary internet files under browsing history did the trick. I even pointed it to the same folder that was indicated (INetCache) and it created a "Temporary Internet Files" directory. Now everything is downloadable in the Gospel Library App.

Hope this helps.

M

photoray
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Posts: 9
Joined: Tue Feb 10, 2015 8:28 pm

Re: Windows 10 Surface Pro

Postby photoray » Sun Sep 13, 2015 2:35 pm

I have had the exact problem as the OP with any Windows 8.1 device that was upgraded to 10, not just the MS Surface. Where the Gospel Library app was already installed prior to the upgrade.
The fix for them has been to simply uninstall the Gospel Library app and reinstall it again. Works like a charm then.


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