Unable to open new Gospel Library

Discussions around the Gospel Library application for Windows for Desktop and Mobile
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Joined: Thu Aug 06, 2015 2:05 am

Unable to open new Gospel Library

Postby dianewaddington » Thu Aug 06, 2015 3:53 am

I have a Nokia cell phone running Windows 8. Yesterday my Gospel Library updated to version All I can see is a welcome to the all-new Gospel Library for Windows welcome page saying WP Gospel Library changes. No way to enter the library or see manuals or anything. I have tried deleting but on downloading the same result occurs.

Please help me recover my Gospel Library as I need it for church and personal study and I cannot afford to pay for constant internet access to see it.

Hoping you can resolve this problem. Thanks very much

Sister D Waddington

Posts: 387
Joined: Sun Mar 31, 2013 12:16 pm

Re: Unable to open new Gospel Library

Postby ToManyLetters » Thu Aug 06, 2015 7:32 am

There should be a "Show this message in the future" option at the bottom for you to uncheck as well as a "Close" button on the bottom-right. Have you changed the settings on your phone to make things bigger than normal, by chance?
Have a bug to report for Gospel Library for Windows v4? Check the Known Issues to see if it's been reported. (https://tech.lds.org/wiki/Gospel_Library_for_Windows_Preview_Issues)
Also visit the FAQ. (tech.lds.org/wiki/Gospel_Library_for_Windows_8_FAQ)

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