Beta to Normal - Highlights won't sync

Discussions around the Gospel Library application for Windows 8 Pro and RT.
kunzler.katie
New Member
Posts: 3
Joined: Mon Feb 09, 2015 9:01 pm

Beta to Normal - Highlights won't sync

Postby kunzler.katie » Mon Feb 09, 2015 9:35 pm

I have been using the beta version of Gospel Library for Windows 8 for a few months because I like the way it looks. Recently, however, the normal version has been updated to look the same way. I have both the normal and beta versions downloaded on my laptop, and am signed in to both of them with the same LDS account. Unfortunately, highlights, underlinings, etc., do not (or don't appear to) sync from the Beta to the normal versions. Is there a way around this? I want to start to use the normal version, but want to keep the annotations I've made. I have looked around the forums a little bit, and all I've seen is about an overzealous firewall, and I don't have one ( - To my knowledge xD)
Thanks!

ToManyLetters
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Posts: 387
Joined: Sun Mar 31, 2013 12:16 pm

Re: Beta to Normal - Highlights won't sync

Postby ToManyLetters » Mon Feb 09, 2015 9:40 pm

There's a good chance you've run into an old sign in bug we fixed in the most recent versions of the app. You should just need to go to the Options Pane using the settings button on the navigation bar, sign out, and sign back in. Do this for both apps, and you should be good to go.

Be warned, though, you may lose some of your most recent bookmarks, highlights, and notes. I'd save any unsynced notes in notepad temporarily, just in case.
Have a bug to report for Gospel Library for Windows v4? Check the Known Issues to see if it's been reported. (https://tech.lds.org/wiki/Gospel_Library_for_Windows_Preview_Issues)
Also visit the FAQ. (tech.lds.org/wiki/Gospel_Library_for_Windows_8_FAQ)

kunzler.katie
New Member
Posts: 3
Joined: Mon Feb 09, 2015 9:01 pm

Re: Beta to Normal - Highlights won't sync

Postby kunzler.katie » Tue Feb 10, 2015 6:02 pm

ToManyLetters wrote:Be warned, though, you may lose some of your most recent bookmarks, highlights, and notes. I'd save any unsynced notes in notepad temporarily, just in case.


It's true - although I think I may have lost all of my highlights - as far as I can tell, all of them are gone ;-;

ToManyLetters
Member
Posts: 387
Joined: Sun Mar 31, 2013 12:16 pm

Re: Beta to Normal - Highlights won't sync

Postby ToManyLetters » Tue Feb 10, 2015 8:56 pm

That's very unfortunate to hear. Are the notes and highlights syncing properly for you now?
Have a bug to report for Gospel Library for Windows v4? Check the Known Issues to see if it's been reported. (https://tech.lds.org/wiki/Gospel_Library_for_Windows_Preview_Issues)
Also visit the FAQ. (tech.lds.org/wiki/Gospel_Library_for_Windows_8_FAQ)

kunzler.katie
New Member
Posts: 3
Joined: Mon Feb 09, 2015 9:01 pm

Re: Beta to Normal - Highlights won't sync

Postby kunzler.katie » Wed Feb 11, 2015 3:18 pm

Yes! Thank you for your help.


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