repeated closing

Discussions around the Gospel Library application for Windows 8 Pro and RT.
polaris13
New Member
Posts: 1
Joined: Mon Jan 05, 2015 9:06 am

repeated closing

Postby polaris13 » Mon Jan 05, 2015 9:07 am

the beta app has been repeatedly closing while I'm trying to use it. It usually opens, and then will work for a few minutes, then closes.

ToManyLetters
Member
Posts: 387
Joined: Sun Mar 31, 2013 12:16 pm

Re: repeated closing

Postby ToManyLetters » Mon Jan 05, 2015 1:27 pm

We're going to need quite a lot more information from you to help diagnose what's going on.

First things first:
1. Are you using the regular version or the beta version of the application?
2. Have you tried uninstalling the application and reinstalling the application to see if this remedies your issue?
Have a bug to report for Gospel Library for Windows v4? Check the Known Issues to see if it's been reported. (https://tech.lds.org/wiki/Gospel_Library_for_Windows_Preview_Issues)
Also visit the FAQ. (tech.lds.org/wiki/Gospel_Library_for_Windows_8_FAQ)


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