Used Mac Book Pro with LDS prompt

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kryspin
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Used Mac Book Pro with LDS prompt

Postby kryspin » Thu Nov 23, 2017 2:05 pm

Hello
This is another topic, I bought used MacBook Pro and probably used in lds.org because it is requested to add MDM profile to your DEP server in LDS in the screenshot attachment or how I give you the serial number you are able to remove it;) Very please help ;)

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lajackson
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Re: logging in to my lds mail account

Postby lajackson » Fri Nov 24, 2017 8:27 am

kryspin wrote:I bought used MacBook Pro and probably used in lds.org because it is requested to add MDM profile to your DEP server in LDS in the screenshot attachment or how I give you the serial number you are able to remove it;)

If you will speak with your ward clerk, he should be able to contact the Global Service Center for you to request that the device be unlocked.

russellhltn
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Re: logging in to my lds mail account

Postby russellhltn » Fri Nov 24, 2017 12:36 pm

There's a possibility that OP is not a member. I think I'd advise him to go back to the seller and ask him/her for more information.

Frankly, I'm a bit surprised by this. Outside of iPads used by general authorities, I'm unaware of Macs being used by the church in a capacity that would have such a thing. I'm wondering if it's some kind of FamilySearch add-on that the prior user installed. If that's the case, I'd go to the Mac tool for uninstalling programs and see if there's anything there that needs to be removed.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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sbradshaw
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Re: Used Mac Book Pro with LDS prompt

Postby sbradshaw » Thu Dec 07, 2017 11:59 am

It could have belonged to a Church employee at some point, maybe in the area office.
Samuel Bradshaw • If you desire to serve God, you are called to the work.


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