byutv app on Xbox360 ... no longer supported?

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russellberrett
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byutv app on Xbox360 ... no longer supported?

Postby russellberrett » Sat Apr 01, 2017 10:01 am

byutv app on my xbox360 is struggling. Connects to live TV featuring conference, but the audio is out of sync and the app eventually times out.

I turned the Xbox360 off and on again (hit tip: IT Crowd) as well as deleted the byutv app from the Xbox360 and re-installed it. Same issue.

Other network video streaming apps on the console (netflix, amazon prime, youtube) work fine. byutv on the Roku device works fine also.

Just curious if the byutv app for the Xbox360 is no longer supported? It worked fine 6 months ago.

Thanks in advance.

--rus.

russellberrett
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Re: byutv app on Xbox360 ... no longer supported?

Postby russellberrett » Sat Apr 01, 2017 10:39 am

Seems to be better now. Thanks invisible hand of the Internet!

russellhltn
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Re: byutv app on Xbox360 ... no longer supported?

Postby russellhltn » Sat Apr 01, 2017 11:21 am

My guess would be the server your xbox was trying to use was overloaded. I'm not sure as the Roku uses the same stream.
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russellberrett
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Re: byutv app on Xbox360 ... no longer supported?

Postby russellberrett » Sun Apr 02, 2017 9:06 am

Same problem this morning, darn!

Byutv app on Xbox360 can't connect to conference here in the family room / kitchen. However, Roku in the media room upstairs connects great! We will have to pause conference while we eat our pancakes and then migrate to the media room later.

#firstworldproblems

rarndtjr
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Re: byutv app on Xbox360 ... no longer supported?

Postby rarndtjr » Mon Oct 23, 2017 8:42 pm

- Bump
Same problem. Was working about 6 months ago and when I tried to use it recently, I get an error that says "Error connecting to BYUTV" (or similar message).

Other apps like Netflix work fine but BYUTV for xBox fails to connect. I'm suspecting the issue is on the byutv server side. IP address for server changed or has mapping issues.

Q: Can someone please test this and look into the issue?

I'd really like to use my xBox for BYUTV again.

Thanks.

Ron

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mfmohlma
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Re: byutv app on Xbox360 ... no longer supported?

Postby mfmohlma » Tue Oct 24, 2017 1:34 pm

No one here can help you. We're just users like you. BYUtv contact info is here: https://www.byutv.org/contact

Best of luck!

rarndtjr
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Re: byutv app on Xbox360 ... no longer supported?

Postby rarndtjr » Tue Oct 24, 2017 3:17 pm

Thanks for the contact URL. I'll contact them and provide feedback here in case anyone else has the same issue.


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