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RM Ipad?

Posted: Fri Jul 15, 2016 9:27 pm
by jacobrb95
I am a returned missionary who got home about three weeks ago.
I was one of the lucky ones to have received a Missionary Mobile Device (ipad) on my mission.
I was told that the ipad would be reset withing 10 business days and that the management software would be removed. I have emailed the global service center multiple times, but have not received any responses. I need my ipad for my university education which begins soon.

Who could I get in contact with that could help me expedite this process? Again, I have already emailed mssdevicesupport@ldschurch.org three times but have received no response.

Thanks for your help!

-Jacob Blomquist

Re: RM Ipad?

Posted: Sun Jul 17, 2016 3:59 pm
by pete.arnett
Try calling LDS Mission Technical Support at [number removed]
They will transfer you to the iPad support team

Re: RM Ipad?

Posted: Tue Sep 26, 2017 5:01 pm
by scgallafent
pete.arnett wrote:Try calling LDS Mission Technical Support at [number removed]
This number is only authorized for use by mission offices. Support for missionaries is provided by email. This applies to missionaries who are preparing to leave, in the field, or recently returned.