Change Username in

Some discussions just don't fit into a well defined box. Use this forum to discuss general topics and issues revolving around the Church and the technology offerings we use and share.
New Member
Posts: 1
Joined: Sun Jul 28, 2013 1:37 pm

Change Username in

Postby rjvdw » Mon Jun 06, 2016 8:29 pm

Hello - Missionary Mom here. My son is leaving in July and has been assigned a email account. I have set up a blog through that pulls from this account, and uses the username on the account. I have discovered that in his membership record the capitalization of our last name is incorrect. It should be 'van der Werf' but on his record it is 'Van Der Werf'. I have emailed our ward clerk about updating his membership record. My real question is will this also update the Username for his account? We are unable to do it ourselves, it looks like the church has to do it. If it does not automatically update, who do I contact to get the spelling of his username fixed in his account? I would like his name to be spelled correctly there. Thank you for your help!

User avatar
Senior Member
Posts: 2406
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT

Re: Change Username in

Postby sbradshaw » Tue Jun 07, 2016 3:31 pm

You may need to work with your clerk to call the Global Service Center and get in contact with the missionary department. Most likely someone in the missionary department manages the email account options for missionaries.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

Community Administrator
Posts: 20471
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Change Username in

Postby russellhltn » Tue Jun 07, 2016 5:17 pm

rjvdw wrote:My real question is will this also update the Username for his account?

Are you talking about his name or his login name? I'm pretty sure the login name is case-insensitive.
Have you searched the Wiki?
Try using a Google search by adding "" to the search criteria.

New Member
Posts: 1
Joined: Sun Aug 24, 2014 10:14 am

Re: Change Username in

Postby rvande22 » Wed Jun 08, 2016 9:15 am

Thanks for the replies! I'm talking about his actual Google Account name - it says he does not have permission to change it, apparently admin must do it (i.e. the church I'm guessing). We will work with the Ward Clerk/Global Services to see if we can get it sorted out. Thanks again!

Return to “General Discussions”

Who is online

Users browsing this forum: No registered users and 2 guests