Record-Keeping and Technology Support website is down

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russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Record-Keeping and Technology Support website is down

#11

Post by russellhltn »

Works for me now.
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lajackson
Community Moderators
Posts: 11460
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Record-Keeping and Technology Support website is down

#12

Post by lajackson »

aebrown wrote:It's working fine for me in Chrome and IE.

I used both https://clerksupport.lds.org and https://www.lds.org/help/support?lang=eng
This afternoon both pages return this message:
This page can’t be displayed

•Make sure the web address https://clerksupport.lds.org is correct. [or www.lds.org]
•Look for the page with your search engine.
•Refresh the page in a few minutes.
I am using Win 7 with IE 11.
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Record-Keeping and Technology Support website is down

#13

Post by russellhltn »

Yup. Down again. "ERR_TOO_MANY_REDIRECTS" for me.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
scgallafent
Church Employee
Church Employee
Posts: 3025
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Record-Keeping and Technology Support website is down

#14

Post by scgallafent »

Just verified it from home. There is work going on to try to identify why it keeps having issues.
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