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So grateful for the Church Service Missionaries

Posted: Mon Jul 15, 2013 2:59 pm
by johnshaw
As if familysearch.org support wasn't working out they've spread to the GSC.

Re: So grateful for the Church Service Missionaries

Posted: Tue Jul 16, 2013 3:21 pm
by jakebengtson
Not quite sure what you are alluding to, do you mind elaborating?

Re: So grateful for the Church Service Missionaries

Posted: Tue Jul 16, 2013 3:56 pm
by lajackson
A new opportunity to train? [grin]

Re: So grateful for the Church Service Missionaries

Posted: Wed Jul 17, 2013 10:07 am
by johnshaw
One of my favorite comments from Service Missionaries who are helping me on the phone is. "Well, this may be taking some time, but I sure am learning a lot today."

Re: So grateful for the Church Service Missionaries

Posted: Wed Jul 17, 2013 11:01 am
by aebrown
JohnShaw wrote:One of my favorite comments from Service Missionaries who are helping me on the phone is. "Well, this may be taking some time, but I sure am learning a lot today."
I'm having a hard time understanding the point of this topic. You made a cryptic opening post, and were asked to clarify what you meant. But your follow up post didn't help clarify at all.

What are you talking about? Are you saying that CSMs are being used in places that you would prefer they are not? If so, where? And please don't just say "GSC" -- there are many parts of the GSC, so it would be helpful to know which area you are referring to.

Re: So grateful for the Church Service Missionaries

Posted: Wed Jul 17, 2013 11:18 am
by johnshaw
Troubleshooting a couple firewall issues. I wanted data to be accurate for the firewalls to help in R&I justification for Increased bandwidth.

I realize that the GSC often deals with STS as well that have limited experience. Volunteers helping Volunteers where only a real small team of employees can complete the work is very complex to orchestrate and I don't envy those in positions to try and make this work.

Re: So grateful for the Church Service Missionaries

Posted: Wed Jul 17, 2013 11:31 am
by jakebengtson
To speak to the original topic of this post, I work for the Meetinghouse Technology Coordination team and we have been using volunteers to assist with translation efforts. They have been a great resource to us and I am so grateful for their help.

Service missionaries aren't perfect, but they are a great help in moving the work forward. I think we have to just keep in mind that they are volunteering their own time and deserve our patience.

Re: So grateful for the Church Service Missionaries

Posted: Wed Jul 17, 2013 11:54 am
by johnshaw
I'm grateful that we have many so willing to serve, I struggle, at times, with the time it often takes.

Service Missionaries aren't perfect and in their help to move the work forward I think we have to just keep in mind that those calling for help are volunteering their own time and deserve a quality of service as well.