Can't Access Church Mail at home Anymore?

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mermesa3
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Can't Access Church Mail at home Anymore?

Postby mermesa3 » Mon Feb 04, 2013 1:54 pm

I am the housing coordinator for the Colorado Denver South Mission. In the past (before January 1, 2013) I could access our email messages from my home computer by logging in to webmail@ldschurch.org. Now when I go there, I get a message that the site is "down for maintenance" but I have received that message for almost a month now. And the address says, "outofservice". So how do I access mail from home now? Or is that no longer possible?

russellhltn
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Re: Can't Access Church Mail at home Anymore?

Postby russellhltn » Mon Feb 04, 2013 2:15 pm

What URL are you using? The item you posted is an email address, not a website.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

mermesa3
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Re: Can't Access Church Mail at home Anymore?

Postby mermesa3 » Tue Feb 05, 2013 6:57 am

the URL is webmail.ldschurch.org. Sorry, I posted it incorrectly before.

techgy
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Re: Can't Access Church Mail at home Anymore?

Postby techgy » Tue Feb 05, 2013 7:22 am

One possible resource would be to talk to any of the Full-Time missionaries and see what they're doing for Email. They used to use webmail for their Email. Perhaps one of them - or their mission president - would know.

Have you attempted this on a different computer?

If all else fails you could contact the Global Service Desk.

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aebrown
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Re: Can't Access Church Mail at home Anymore?

Postby aebrown » Tue Feb 05, 2013 8:34 am

I think what you want is now at https://mail.ldschurch.org ; my guess is that the webmail subdomain was deprecated and has now been retired.

If mail.ldschurch.org is not the system you're looking for, then the next thing to try is https://new.ldsmail.net.

peresia58
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Re: Can't Access Church Mail at home Anymore?

Postby peresia58 » Wed Feb 08, 2017 4:13 am

I can't sign into my ldschurch.org account on my laptop. I normally just sign in, but now a box with "Authentication Required" message appears requesting username & password- I type in my username & password and it won't log me in.
My ldschurch.org email on my iphone is receiving and sending as normal.

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sbradshaw
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Re: Can't Access Church Mail at home Anymore?

Postby sbradshaw » Wed Feb 08, 2017 5:22 pm

peresia58 wrote:I can't sign into my ldschurch.org account on my laptop. I normally just sign in, but now a box with "Authentication Required" message appears requesting username & password- I type in my username & password and it won't log me in.
My ldschurch.org email on my iphone is receiving and sending as normal.

Do you have two-factor authentication enabled? If you're a church employee, you may want to submit a support ticket through ServiceNow (home.ldschurch.org > Tools & Services > Service Now).
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.


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