Cant load news letter

Discussions about the Newsletter Tool at LDS.org.
stevennielsen
New Member
Posts: 1
Joined: Sun Nov 20, 2016 7:31 am

Cant load news letter

Postby stevennielsen » Sun Nov 20, 2016 7:44 am

I am the Branch President, and whenever I try to load the newsletter area of LDS.org, I go into a loop of screen refreshes and unable to get any further. I have tried to load on both Google Chrome and Apple Safari and get same response.

I assume it is a problem with my particular login, as I can see the newsletter from my wifes login. I get a quick "An error has occurred ...." It doesnt matter if I use different computers as well.

Thanks

Steve Nielsen

zaneclark
Senior Member
Posts: 958
Joined: Thu Jan 24, 2008 4:34 pm
Location: Las Vegas, NV
Contact:

Re: Cant load news letter

Postby zaneclark » Sun Nov 20, 2016 9:57 am

Sounds like you need to reset your LDS Account... That should fix it...

russellhltn
Community Administrator
Posts: 22849
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Cant load news letter

Postby russellhltn » Sun Nov 20, 2016 10:24 am

zaneclark wrote:Sounds like you need to reset your LDS Account... That should fix it...

A reset?

stevennielsen, by any chance are you an out of unit leader? If so, is your wife going to the same unit's newsletter that you are?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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