Submit Current Newsletter Bugs and Issues Here!

Discussions about the Newsletter Tool at LDS.org.
mlmorris
Church Employee
Church Employee
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Joined: Tue Mar 18, 2014 1:59 pm

Submit Current Newsletter Bugs and Issues Here!

Postby mlmorris » Tue Mar 01, 2016 2:50 pm

Hi Friends,

I'm now managing the Newsletter feature on LDS.org.

I'm hoping to get any current bugs fixed quickly. Could you please let me know what current bugs or issues you are experiencing? This will help me separate current, ongoing issues from historical ones.

I will start a new topic for ideas for improvement to the Newsletter tool.

Thanks,
Michael L. Morris
Priesthood and Family Department

russellhltn
Community Administrator
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Location: U.S.

Re: Submit Current Newsletter Bugs and Issues Here!

Postby russellhltn » Tue Mar 01, 2016 3:12 pm

Welcome! We love to hear from developers and decision-makers.

Just as a housekeeping note, we try to encourage participants to start a new thread for a new issue. Otherwise the entire section becomes one thread with too many things going on to keep it sorted out.

But I understand the desire to separate new/current issues from the old ones.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

shannon.heward
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Joined: Wed Jan 01, 2014 9:38 pm

Re: Submit Current Newsletter Bugs and Issues Here!

Postby shannon.heward » Sun Mar 06, 2016 10:32 pm

I keep getting a "Service Unavailable" error when trying to upload a pdf attachment. I've tried several times over the last week. Would you kindly look into the issue?

1968leocomeeatabite
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Location: Payson, Ut. USA

Re: Submit Current Newsletter Bugs and Issues Here!

Postby 1968leocomeeatabite » Tue Mar 08, 2016 11:13 am

I am an administrator or ward assistant clerk and I have been posting our monthly hard copy News Letter online. I copy past or save in jpeg files to transferred the articles. this month and last after I had done about three articles I got this "Page does not exist or you do not have access." I log out take a break and come back and I am ok.

1968leocomeeatabite
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Location: Payson, Ut. USA

Re: Submit Current Newsletter Bugs and Issues Here!

Postby 1968leocomeeatabite » Tue Mar 08, 2016 12:08 pm

Would be nice to have a pop up reminder that my session is to about time out. I then could hurry and save my work rather than later try to save it and realize that it is gone and I have to redo it all. I realize that we should draft it first and then past in out work, but sometimes you get caught in tech stuff and lose track of time.

AndreaGroen
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Joined: Tue Apr 12, 2016 8:54 pm

Re: Submit Current Newsletter Bugs and Issues Here!

Postby AndreaGroen » Tue Apr 12, 2016 9:02 pm

I am experiencing the "ERROR Service Unavailable" message when trying to upload a PDF to the Newsletter section of my Ward's page. The first day I tried and received the error was on 4/10/2016.

Thank you in advance for your attention to this matter.

1968leocomeeatabite
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Posts: 227
Joined: Tue Apr 03, 2012 5:50 am
Location: Payson, Ut. USA

Re: Submit Current Newsletter Bugs and Issues Here!

Postby 1968leocomeeatabite » Mon Apr 25, 2016 6:53 pm

Couple of days ago I began drafting an article. Did not work. I got one phrase and tried to enter two images. It would not take the images. it would go to some unrelated screen and on and on. What a mess.

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aebrown
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Location: Sandy, Utah

Re: Submit Current Newsletter Bugs and Issues Here!

Postby aebrown » Thu Aug 11, 2016 11:21 am

When trying to expand the list of attachments for an article so that I can actually download one or more of the attachments, the list of attachments briefly opens and then immediately closes. So unless you're really quick and lucky, you have no opportunity to click the desired attachment and download it.

It's been a while since I tried to download an attachment, but I know this used to work.

woody55
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Joined: Fri Apr 18, 2008 12:59 pm

Re: Submit Current Newsletter Bugs and Issues Here!

Postby woody55 » Sun Sep 04, 2016 6:51 am

i am a Stake Clerk and suppose to have admin rights, but in Newsletter, our stake newsletter is no longer visible, only my home ward. Our stake admin, person assigned, and normally post the stake newsletters, brought this to my attention this morning, so after I tried to access, I had the same problem, what goes on, is there a bug in the system?

zaneclark
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Location: Las Vegas, NV
Contact:

Re: Submit Current Newsletter Bugs and Issues Here!

Postby zaneclark » Sun Sep 04, 2016 7:33 am

I am a stake clerk and was able to access our stake newsletter just now... Sounds like your problem may be a local issue....


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