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Photos not showing

Posted: Tue Sep 01, 2015 5:56 am
by zaneclark
I just got a note from a ward member that none of the previous photos posted to the Newsletter are showing.... I checked and she is correct, however I can post new photos which do show.... Hope it is a momentary glitch as photos are one of the things I use to entice members to access the newsletter....

Re: Photos not showing

Posted: Tue Sep 01, 2015 11:17 am
by russellhltn
zaneclark wrote:I just got a note from a ward member that none of the previous photos posted to the Newsletter are showing....
From how long ago? I seem to remember some indication that items would/might get deleted after some time.

Re: Photos not showing

Posted: Tue Sep 01, 2015 11:34 am
by zaneclark
russellhltn wrote:
zaneclark wrote:I just got a note from a ward member that none of the previous photos posted to the Newsletter are showing....
From how long ago? I seem to remember some indication that items would/might get deleted after some time.
These are photos from last spring.... The articles that accompanied them are still there, but the photos have disappeared .

Re: Photos not showing

Posted: Tue Sep 01, 2015 11:49 am
by russellhltn
"Last spring", is that 2015 or 2014?

Re: Photos not showing

Posted: Tue Sep 01, 2015 12:30 pm
by zaneclark
russellhltn wrote:"Last spring", is that 2015 or 2014?
The last one missing was posted late July 2015. .... A photo posted Aug 15th is showing, so maybe there is a purge of older photos, except this has not happened before.

Re: Photos not showing

Posted: Tue Sep 01, 2015 1:32 pm
by russellhltn
I thought there was something about things being deleted after a year. July 2015 is barely two months ago. That seems way too soon. If it was July 2014, then I'd guess that the server was getting full and someone did a purge.

Re: Photos not showing

Posted: Thu Sep 03, 2015 8:26 am
by mevans
I just checked and I still see photos on the Newsletter. Some of them are over a year old.

People on the Directory forum have been reporting problems with uploading photos. I don't know if images are managed by the same back-end service. Could this be a related issue?