More problems with Newsletter

[zaneclark]

I have tried desktop and iPad with different browsers and still can't get Newsletter to open.... I get "An error has occurred...please try again." Anyone else getting this?

[russellhltn]

Working fine for my ward/stake.

[zaneclark]

Any idea why it would only be a problem on my various computers?

[russellhltn]

Have you tried a different network?

[zaneclark]

I turned off the wifi and used the cellular on my iPad with the same results. I'm going to call someone in the ward and see if it is just me or if our area is having a problem.

[michaelcox]

zaneclark and I are in the same Ward. On Sunday, our Ward was moved from one Stake to another Stake. I think this is likely the root cause. The same error he is having I'm having. I've tried multiple browsers (Chrome, Edge, Internet Explorer, Safari) on multiple operating systems, all doing the same thing. If the exact cause isn't because our unit was moved from one Stake to another, it might be because both of us have stake callings in our old Stake and Ward callings in our new Stake.

[russellhltn]

it might be because both of us have stake callings in our old Stake and Ward callings in our new Stake.

Moving stakes could be a problem. But if those old stake callings granted extra rights to the Newsletter, that could really make a mess.

Is this a new stake or an existing one? I'm thinking it might just take some time for everything to settle down. In the case of a new stake, it might take a little longer.

[michaelcox]

It's an existing Stake.

[russellhltn]

I'd be curious as to what happens to regular members of the ward that do not have stake callings.

[michaelcox]

Newsletter works fine under my wife's LDS Account.