More problems with Newsletter

Discussions about the Newsletter Tool at LDS.org.
zaneclark
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More problems with Newsletter

Postby zaneclark » Tue Aug 11, 2015 12:45 pm

I have tried desktop and iPad with different browsers and still can't get Newsletter to open.... I get "An error has occurred...please try again." Anyone else getting this?

russellhltn
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Re: More problems with Newsletter

Postby russellhltn » Tue Aug 11, 2015 12:49 pm

Working fine for my ward/stake.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

zaneclark
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Joined: Thu Jan 24, 2008 4:34 pm
Location: Las Vegas, NV
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Re: More problems with Newsletter

Postby zaneclark » Tue Aug 11, 2015 1:08 pm

Any idea why it would only be a problem on my various computers?

russellhltn
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Re: More problems with Newsletter

Postby russellhltn » Tue Aug 11, 2015 1:23 pm

Have you tried a different network?
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

zaneclark
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Posts: 908
Joined: Thu Jan 24, 2008 4:34 pm
Location: Las Vegas, NV
Contact:

Re: More problems with Newsletter

Postby zaneclark » Tue Aug 11, 2015 2:23 pm

I turned off the wifi and used the cellular on my iPad with the same results. I'm going to call someone in the ward and see if it is just me or if our area is having a problem.

michaelcox
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Re: More problems with Newsletter

Postby michaelcox » Tue Aug 11, 2015 2:33 pm

zaneclark and I are in the same Ward. On Sunday, our Ward was moved from one Stake to another Stake. I think this is likely the root cause. The same error he is having I'm having. I've tried multiple browsers (Chrome, Edge, Internet Explorer, Safari) on multiple operating systems, all doing the same thing. If the exact cause isn't because our unit was moved from one Stake to another, it might be because both of us have stake callings in our old Stake and Ward callings in our new Stake.

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
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Re: More problems with Newsletter

Postby russellhltn » Tue Aug 11, 2015 3:01 pm

michaelcox wrote:it might be because both of us have stake callings in our old Stake and Ward callings in our new Stake.

Moving stakes could be a problem. But if those old stake callings granted extra rights to the Newsletter, that could really make a mess.

Is this a new stake or an existing one? I'm thinking it might just take some time for everything to settle down. In the case of a new stake, it might take a little longer.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

michaelcox
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Posts: 67
Joined: Sun Feb 18, 2007 12:51 am
Location: La$ Vega$, NV, USA
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Re: More problems with Newsletter

Postby michaelcox » Tue Aug 11, 2015 3:10 pm

It's an existing Stake.

russellhltn
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Posts: 20781
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: More problems with Newsletter

Postby russellhltn » Tue Aug 11, 2015 4:15 pm

I'd be curious as to what happens to regular members of the ward that do not have stake callings.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

michaelcox
Member
Posts: 67
Joined: Sun Feb 18, 2007 12:51 am
Location: La$ Vega$, NV, USA
Contact:

Re: More problems with Newsletter

Postby michaelcox » Wed Aug 12, 2015 7:20 pm

Newsletter works fine under my wife's LDS Account.


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