Newsletter feature is having issues

Discussions about the Newsletter Tool at LDS.org.
cordesa
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Location: SLC, UT - USA

Re: Newsletter feature is having issues

Postby cordesa » Wed Sep 09, 2015 7:52 pm

I just tried to make a post with an attachment and the attachment (a .JPG) is not saving.

lajackson
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Re: Newsletter feature is having issues

Postby lajackson » Wed Sep 09, 2015 9:25 pm

johnshaw wrote:I don't really do out-of-context scripture proof-texting

Neither do I. I just do poor paraphrasing, as I said.

I learned a long time ago that many things do not happen the way I want them to happen, even when I think they should. And I no longer spend much effort worrying about them. Life is too short.

I understand your frustration. I feel for samanthahollister who, it seems, has come to rely on the Newsletter feature and now feels she can't do her calling. She should not feel embarrassed because of something over which she has no control at all. I am confident that she will find a way to magnify her calling this month, regardless of what others do or do not do.

The gospel is still true, even if the software isn't.

At some point, likely when we least expect it, the Newsletter feature will work, and we will begin using it. Some of you will begin using it again. I'll spare you the scripture this time.

Thank you to those who do what they are able and allowed to do to help make these things work. Thank you for all of the other online systems. I don't know how the three of you are able to keep up. You must do general conference broadcasts in your spare time on weekends.

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johnshaw
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Re: Newsletter feature is having issues

Postby johnshaw » Thu Sep 10, 2015 7:12 am

Ya sorry about that BarkerAJ Thanks for doing whatever it is you can in whatever time you can and in whatever way you can to help these members of the church use this solution in their callings.

Samantha certainly said it much better than I did.
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense

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barkeraj
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Re: Newsletter feature is having issues

Postby barkeraj » Fri Sep 11, 2015 2:12 pm

Quick update, we have a fix working internally. Working to get it out ASAP

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barkeraj
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Re: Newsletter feature is having issues

Postby barkeraj » Fri Sep 11, 2015 2:44 pm

Ok, it should be fixed. You may need to clear your cache. Sorry it took so long.

samanthahollister
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Re: Newsletter feature is having issues

Postby samanthahollister » Tue Sep 15, 2015 3:44 pm

Thanks for the fix barkeraj and to everyone that got it done!

lancechr@gmail.com
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Posts: 2
Joined: Sun Aug 23, 2015 11:34 am

Re: Newsletter feature is having issues

Postby lancechr@gmail.com » Fri Oct 23, 2015 4:26 pm

Same issue here and still seeing it just a minute ago. What do we do?

Trying to upload pdf. Says resource issue. My file was scanned in low dpi for file size. So it should have worked.

lancechr@gmail.com
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Joined: Sun Aug 23, 2015 11:34 am

Re: Newsletter feature is having issues

Postby lancechr@gmail.com » Fri Oct 23, 2015 4:34 pm

cordesa wrote:I just tried to make a post with an attachment and the attachment (a .JPG) is not saving.

Same Here

russellhltn
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Location: U.S.

Re: Newsletter feature is having issues

Postby russellhltn » Fri Oct 23, 2015 5:22 pm

I just created a item and saved a PDF to it. It worked fine.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.


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