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Cannot Add New User/Admin by Name

Posted: Thu Jan 29, 2015 8:30 pm
by jeffdinsdale
I am trying to add a new Admin user in the blank user field. The user I am trying to add is our new Ward Newsletter Editor. Since that is not a standard calling the calling was entered in MLS as a custom calling so it does not show up when trying to add the new user by calling name.

When I attempt to enter the members name, I would expect to see a pop-up showing names I can select from but nothing comes up. After entering the users last then first name or first and last name then pressing enter a red warning comes up stating "Name/calling required". I get the same response if trying to add either a new Admin or Publisher.

How can I add this new Admin?

Thanks

Re: Cannot Add New User/Admin by Name

Posted: Thu Jan 29, 2015 9:33 pm
by aebrown
jeffdinsdale wrote:When I attempt to enter the members name, I would expect to see a pop-up showing names I can select from but nothing comes up. After entering the users last then first name or first and last name then pressing enter a red warning comes up stating "Name/calling required". I get the same response if trying to add either a new Admin or Publisher.

How can I add this new Admin?
I know it was possible a few months ago to add administrators or publishers by name. But that capability seems to be gone now. Since the Newsletter is not really being actively developed, my guess is that some service that generates the lists of names is down. But regardless of the reason, it's just not possible to add administrators or publishers by name right now. So your options are either to wait until that functionality is restored, have someone else with a standard calling perform the functions you need done, or give the person a standard calling.

Re: Cannot Add New User/Admin by Name

Posted: Fri Jan 30, 2015 5:07 pm
by barkeraj
This should now be working.

Re: Cannot Add New User/Admin by Name

Posted: Wed Sep 09, 2015 7:50 pm
by chperkins
Still not working.

Re: Cannot Add New User/Admin by Name

Posted: Wed Sep 09, 2015 8:10 pm
by russellhltn
chperkins wrote:Still not working.
More likely "broke again". The newsletter is having a number of issues right now.

Re: Cannot Add New User/Admin by Name

Posted: Fri Sep 11, 2015 3:49 pm
by russellhltn
The newsletter should be back to normal. See if this problem got fixed as well.