Cannot Add New User/Admin by Name

Discussions about the Newsletter Tool at LDS.org.
jeffdinsdale
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Joined: Thu Jan 29, 2015 8:10 pm

Cannot Add New User/Admin by Name

Postby jeffdinsdale » Thu Jan 29, 2015 8:30 pm

I am trying to add a new Admin user in the blank user field. The user I am trying to add is our new Ward Newsletter Editor. Since that is not a standard calling the calling was entered in MLS as a custom calling so it does not show up when trying to add the new user by calling name.

When I attempt to enter the members name, I would expect to see a pop-up showing names I can select from but nothing comes up. After entering the users last then first name or first and last name then pressing enter a red warning comes up stating "Name/calling required". I get the same response if trying to add either a new Admin or Publisher.

How can I add this new Admin?

Thanks

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aebrown
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Location: Sandy, Utah

Re: Cannot Add New User/Admin by Name

Postby aebrown » Thu Jan 29, 2015 9:33 pm

jeffdinsdale wrote:When I attempt to enter the members name, I would expect to see a pop-up showing names I can select from but nothing comes up. After entering the users last then first name or first and last name then pressing enter a red warning comes up stating "Name/calling required". I get the same response if trying to add either a new Admin or Publisher.

How can I add this new Admin?

I know it was possible a few months ago to add administrators or publishers by name. But that capability seems to be gone now. Since the Newsletter is not really being actively developed, my guess is that some service that generates the lists of names is down. But regardless of the reason, it's just not possible to add administrators or publishers by name right now. So your options are either to wait until that functionality is restored, have someone else with a standard calling perform the functions you need done, or give the person a standard calling.

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barkeraj
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Location: Springville, UT

Re: Cannot Add New User/Admin by Name

Postby barkeraj » Fri Jan 30, 2015 5:07 pm

This should now be working.

chperkins
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Joined: Tue Feb 03, 2015 12:29 pm

Re: Cannot Add New User/Admin by Name

Postby chperkins » Wed Sep 09, 2015 6:50 pm

Still not working.

russellhltn
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Location: U.S.

Re: Cannot Add New User/Admin by Name

Postby russellhltn » Wed Sep 09, 2015 7:10 pm

chperkins wrote:Still not working.

More likely "broke again". The newsletter is having a number of issues right now.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Cannot Add New User/Admin by Name

Postby russellhltn » Fri Sep 11, 2015 2:49 pm

The newsletter should be back to normal. See if this problem got fixed as well.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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