PROBLEM WITH NEWSLETTER

Discussions about the Newsletter Tool at LDS.org.
JoseMDiaz
New Member
Posts: 1
Joined: Sun Mar 02, 2014 2:31 pm

PROBLEM WITH NEWSLETTER

Postby JoseMDiaz » Sun Dec 28, 2014 2:33 pm

Hi have a problem with the sycrozination beetween my info on MLS and LDS account, in MLS i have my calling ok but when i see LDS i have a calling do not have in real life and thats thing dont show me the newsletters proper...
Any suggestion???? i call to GSC support but noone know what is going on... :) :)

jdlessley
Community Moderators
Posts: 6526
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: PROBLEM WITH NEWSLETTER

Postby jdlessley » Sun Dec 28, 2014 7:59 pm

JoseMDiaz wrote:Hi have a problem with the sycrozination beetween my info on MLS and LDS account, in MLS i have my calling ok but when i see LDS i have a calling do not have in real life and thats thing dont show me the newsletters proper...
Any suggestion???? i call to GSC support but noone know what is going on... :) :)

MLS does not sync with LDS Account. Rather MLS synchronizes (sends and receives data) with CDOL (Church Directory of Organizations and Leaders) and CMIS (Church Member Information System). If the calling position(s) in MLS do not agree with the LDS.org Directory then CDOL and MLS may be out of synchronization. Sometimes these systems get out of sync. Missing or duplicate callings can be a result. The procedures to get them back in sync is found in Correcting duplicate or missing callings.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?


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