Attachment problem

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zaneclark
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Attachment problem

Postby zaneclark » Tue Aug 26, 2014 10:52 am

I have read all the posts on this forum related to attachment problems but none seem to match my problem.....when I click on Attachments, it will only link to my photos, which of course cannot be attached. I need to attach a PDF file. I am using an iPad and have tried different browsers with the same result. It may be that I am not doing something right....any ideas?

russellhltn
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Re: Attachment problem

Postby russellhltn » Tue Aug 26, 2014 12:42 pm

There are two functions: Insert image, found as a icon at the top of the editor; and attachments which is found as a function below the editor.

I believe insert image only allows photos. You'll have to use attachment for the PDF - assuming it's small enough to meet limitations of the newsletter.

Either way, you have to browse to the files you want once the window opens.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

zaneclark
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Re: Attachment problem

Postby zaneclark » Tue Aug 26, 2014 12:54 pm

And that's my problem....I can easily insert photos into the article, but when I click on Add Attachment, it will only open my photos, no other files where I could find the PDF I want to attach.

russellhltn
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Re: Attachment problem

Postby russellhltn » Tue Aug 26, 2014 1:07 pm

Are you able to change the type of files you can select? Mine defaults to "All files".
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

drepouille
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Re: Attachment problem

Postby drepouille » Tue Aug 26, 2014 1:20 pm

zaneclark wrote:I have read all the posts on this forum related to attachment problems but none seem to match my problem.....when I click on Attachments, it will only link to my photos, which of course cannot be attached.


Did you click on "ADD ATTACHMENTS"?

The Newsletter How-To Guide says:
"To add attachments, such as Microsoft Word or PowerPoint
documents, click Add Attachments. When attaching files,
you can select multiple documents to upload at once. You can
also drag and drop the files directly into the "Drop files here"
section. Attachments appear as links below the articles."
Dana Repouille, Plattsmouth, Nebraska

zaneclark
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Re: Attachment problem

Postby zaneclark » Tue Aug 26, 2014 5:24 pm

Yes, I click on Add Attachments and the only file the comes up is Photos, which cannot be attached.

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aebrown
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Re: Attachment problem

Postby aebrown » Tue Aug 26, 2014 7:31 pm

zaneclark wrote:Yes, I click on Add Attachments and the only file the comes up is Photos, which cannot be attached.

Forgive me if this is too obvious, but have you tried navigating to different folders? It might be that the default folder you are shown when you click "Add Attachments" is the photo where your photos are stored, but your PDF is in a different folder.

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sbradshaw
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Re: Attachment problem

Postby sbradshaw » Tue Aug 26, 2014 8:14 pm

Where are your PDFs stored – in Dropbox or another app? iOS doesn't have its own browsable file structure.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

eblood66
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Re: Attachment problem

Postby eblood66 » Tue Aug 26, 2014 8:18 pm

zaneclark wrote:Yes, I click on Add Attachments and the only file the comes up is Photos, which cannot be attached.

I'm not an iOS expert but I don't think the Safari browser on iOS supports uploading anything other than photos.

zaneclark
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Re: Attachment problem

Postby zaneclark » Tue Aug 26, 2014 8:47 pm

Aebrown, I have tried to navigate to another file.....I have clicked on everything around Add Attachment and photos is still the only thing that will open.
Eblood, I tried Chrome, with the same result...I do have a couple more mobile browsers I can try....


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