Can't edit or add anything.

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fretbuzz
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Can't edit or add anything.

Postby fretbuzz » Thu Jun 05, 2014 8:56 pm

Everything worked fine last month when we thought we would be ambitious and keep a newsletter going.

Other than the title, now it seems we can't edit any previously posted, ongoing, threads, or post anything new but a title. Can't add anything to the body, can't upload photos, and so it goes. This is happening on multiple computers with multiple people.

It might be that the program isn't reading the correct permissions for publishers and administrators.

Tried it in Firefox, Chrome, and Safari ... nada.

Email me: garyh@infowest.com

strick
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Joined: Sun Jun 01, 2014 10:23 am

Re: Can't edit or add anything.

Postby strick » Thu Jun 05, 2014 9:01 pm

I am having the same problem on Chrome using an iMac running current Mavericks OS. I am only able to create an article's title and select a category for the article. Perhaps this is just a temporary bug?

russellhltn
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Posts: 20757
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Can't edit or add anything.

Postby russellhltn » Thu Jun 05, 2014 9:10 pm

Interesting. It's like the text block for entering text isn't there.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

mcarson51
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Posts: 2
Joined: Thu Jun 05, 2014 10:43 pm

Body field will not appear.

Postby mcarson51 » Thu Jun 05, 2014 10:46 pm

I'm able to populate the title field, but the body field is not there. There's no box to type anything into.

MarMar1955
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Joined: Fri Jun 06, 2014 1:52 am

Re: Body field will not appear.

Postby MarMar1955 » Fri Jun 06, 2014 1:53 am

I am having the same problem. I have not had any problems until today. I have tried Firefox and Chrome. Neither worked. Any solutions yet?

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aebrown
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Location: Sandy, Utah

Re: Body field will not appear.

Postby aebrown » Fri Jun 06, 2014 7:48 am

[Moderator note: I merged the last two posts into an existing topic for this issue.]

MarMar1955 wrote:I am having the same problem. I have not had any problems until today. I have tried Firefox and Chrome. Neither worked. Any solutions yet?

I was able to duplicate this problem easily last night. This morning on a different computer it seemed to be working fine for me. But that was an artifact of the browser's cache, and didn't last long.

I have reported it to the developers.

drepouille
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Location: Plattsmouth, NE
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Re: Can't edit or add anything.

Postby drepouille » Fri Jun 06, 2014 8:07 am

I can't see any text entry box for the body, either.
Dana Repouille, Plattsmouth, Nebraska

dant
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Joined: Fri Jun 06, 2014 8:11 am

Re: Can't edit or add anything.

Postby dant » Fri Jun 06, 2014 8:24 am

Ditto to all. Problem seems to have started Thursday, June 5. How can it be fixed?

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Can't edit or add anything.

Postby russellhltn » Fri Jun 06, 2014 10:20 am

dant wrote:How can it be fixed?

It's been reported. We have to wait.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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barkeraj
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Joined: Thu Nov 09, 2006 9:15 am
Location: Springville, UT

Re: Can't edit or add anything.

Postby barkeraj » Fri Jun 06, 2014 12:12 pm

Thanks for the heads up. We found the issue and hope to have it fixed in the next few minutes. Will update when we have new info.


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