Not Available This page is unavailable. Error code: 2-1919

Discussions about the Newsletter Tool at LDS.org.
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dmwilhelm
New Member
Posts: 24
Joined: Sun Nov 13, 2011 3:08 pm

Not Available This page is unavailable. Error code: 2-1919

Postby dmwilhelm » Wed Mar 19, 2014 12:30 pm

I have been posting our Stake Bulletin, Employment and Welfare Bulletins, etc. to the Newsletter area of LDS.org since the week it went live. I started having problems at the end of last year, but was still able to get things to post without any attachments. Since January 5th I have not been able to get anything to post. I get the message:

"Not Available

This page is unavailable. Error code: 2-1919
"


What is error code 2-1919 and how do I deal with it?

Any help would be appreciated.
Thank you

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aebrown
Community Administrator
Posts: 14693
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: Not Available This page is unavailable. Error code: 2-1

Postby aebrown » Wed Mar 19, 2014 12:37 pm

There are three discussions of issues that may lead to this message (or a similar one):
Basically, it seems to boil down to three possibilities:
  • There is an image in an article that you are trying to edit and save;
  • There are certain keywords in the text of the article (e.g., "function", "create");
  • There are certain problematic attachments.
For any of these problems, some people report problems while initially creating the article; others can create the article successfully, but if they then try to edit the article, they have the problem.

You can try to narrow down the problem by creating a very simple article, then gradually adding elements (images, attachments, or text) until the problem shows up, each time editing your result after you've saved it to see if it's only a problem the second time.

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dmwilhelm
New Member
Posts: 24
Joined: Sun Nov 13, 2011 3:08 pm

Re: Not Available This page is unavailable. Error code: 2-1

Postby dmwilhelm » Wed Mar 19, 2014 12:40 pm

Thank you!


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