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Images not appearing

Posted: Sat Feb 01, 2014 11:24 am
by jokamura
Has anyone else had a problem with images not appearing on the Newsletter? When I go to upload the image, the image displays fine, but once it's inserted into the newsletter, I get the broken image placeholder.

Server down? Broken code? :confused:

Re: Images not appearing

Posted: Sat Feb 01, 2014 2:13 pm
by jdlessley
I imagine the programmers are working on another issue possibly related to images in a Newsletter article. Your problem may be related to the other problem.

Re: Images not appearing

Posted: Sun Feb 02, 2014 9:09 am
by jokamura
I wish they would stop breaking things as they attempt to fix other issues. :/

Re: Images not appearing

Posted: Tue Nov 29, 2016 11:58 pm
by Melissa29GF
I am having the same problem. I have admin access and have tried inserting an image to our newsletter using Chorme and Safari as my web browser on my Mac and iPad as well as on my PC laptop.

I can successfully see the image when I choose it; however, when I insert it I just get a broken image. I've tried to insert the image as a large, medium and small image to no avail.

The image I'm trying to upload is in a .jpg format.

According to tech help guides I should not be having any problems.

Please advise. Thanks in advance.