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I can't upload pictures to Newsletter
Posted: Wed Sep 18, 2013 6:06 pm
by strj500
I can't upload pictures to Newsletter. Can someone please fix this? I can get a Filetype not allowed error when trying to upload.
Re: I can't upload pictures to Newsletter
Posted: Wed Sep 18, 2013 6:30 pm
by russellhltn
What kind of computer are you trying to use? PC, Mac, iPad?
What is the photo's extension? Is it JPG or something else?
How large is the file?
Re: I can't upload pictures to Newsletter
Posted: Thu Sep 19, 2013 10:02 am
by jdlessley
Also note that images cannot be attached (as an attachment) to a Newsletter article. Only the following file types can be attached: PDF, DOC, DOCX, XLSX, XLS, PPTX, PPT, ODT, FODT, ODS, FODS, ODP, and FODP. Images are included (imbedded) in the article but cannot be attached separately. Allowed image file types include BMP, GIF, JPG, JPEG, PNG, SVG, and TIFF. Regardless of the file type, all images are converted to JPEG when uploaded.
Re: I can't upload pictures to Newsletter
Posted: Sun Sep 22, 2013 10:08 pm
by mevans
russellhltn wrote:What kind of computer are you trying to use? PC, Mac, iPad?
What is the photo's extension? Is it JPG or something else?
How large is the file?
These are great questions to answers. Also tell us which web browsers you've tried. I think image upload only works on some browsers, but if you got far enough to get a file type not allowed, I'm guessing your browser supports upload.