I can't upload pictures to Newsletter

Discussions about the Newsletter Tool at LDS.org.
strj500
New Member
Posts: 6
Joined: Wed Jun 05, 2013 9:18 pm

I can't upload pictures to Newsletter

Postby strj500 » Wed Sep 18, 2013 5:06 pm

I can't upload pictures to Newsletter. Can someone please fix this? I can get a Filetype not allowed error when trying to upload.

russellhltn
Community Administrator
Posts: 20778
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: I can't upload pictures to Newsletter

Postby russellhltn » Wed Sep 18, 2013 5:30 pm

What kind of computer are you trying to use? PC, Mac, iPad?

What is the photo's extension? Is it JPG or something else?

How large is the file?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jdlessley
Community Moderators
Posts: 6526
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: I can't upload pictures to Newsletter

Postby jdlessley » Thu Sep 19, 2013 9:02 am

Also note that images cannot be attached (as an attachment) to a Newsletter article. Only the following file types can be attached: PDF, DOC, DOCX, XLSX, XLS, PPTX, PPT, ODT, FODT, ODS, FODS, ODP, and FODP. Images are included (imbedded) in the article but cannot be attached separately. Allowed image file types include BMP, GIF, JPG, JPEG, PNG, SVG, and TIFF. Regardless of the file type, all images are converted to JPEG when uploaded.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

mevans
Senior Member
Posts: 1282
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: I can't upload pictures to Newsletter

Postby mevans » Sun Sep 22, 2013 9:08 pm

russellhltn wrote:What kind of computer are you trying to use? PC, Mac, iPad?

What is the photo's extension? Is it JPG or something else?

How large is the file?


These are great questions to answers. Also tell us which web browsers you've tried. I think image upload only works on some browsers, but if you got far enough to get a file type not allowed, I'm guessing your browser supports upload.


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