Page 1 of 1

Eternal Upload

Posted: Tue Apr 30, 2013 8:31 am
by AileneRHerrick
I am trying to add an image within the newsletter, and it tells me "Uploading File, Please Wait" (in German), and it never stops "uploading." The file is under 1 MB, and I have a fast internet connection, so it shouldn't take 20+ minutes to upload. I am using a Mac, and current versions of Safari and Firefox. I was able to add pictures to the newsletter last week with no problems at all.

Re: Eternal Upload

Posted: Tue Apr 30, 2013 10:17 am
by jdlessley
Are there any special characters or spaces in the file name? If there are, try removing them.

Re: Eternal Upload

Posted: Tue Apr 30, 2013 10:30 am
by AileneRHerrick
jdlessley wrote:Are there any special characters or spaces in the file name? If there are, try removing them.
There are no special characters or spaces in the file name. It is a .jpg file.

Re: Eternal Upload

Posted: Tue Apr 30, 2013 2:28 pm
by mevans
Have you tried uploading the same image multiple times and it always does this?

Also, have you tried uploading an alternative image to see what happens?

Re: Eternal Upload

Posted: Tue Apr 30, 2013 5:32 pm
by AileneRHerrick
mevans wrote:Have you tried uploading the same image multiple times and it always does this?

Also, have you tried uploading an alternative image to see what happens?
I had tried it multiple times, but it appears to be working now. Thanks for your efforts!