Invalid image

Discussions about the Newsletter Tool at LDS.org.
dnlncr
New Member
Posts: 1
Joined: Mon Mar 25, 2013 7:59 am

Invalid image

Postby dnlncr » Mon Mar 25, 2013 7:59 am

I try adding photo and it keeps saying invald image! what can I do?

jdlessley
Community Moderators
Posts: 6526
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Invalid image

Postby jdlessley » Mon Mar 25, 2013 3:44 pm

If you have not done so already, read the Newsletter Help. The Image Guidelines section of the Creating Articles page lists the permitted file image types.

Another thing to check if you were trying to upload a permitted image file type is to remove any special characters in the file name. Also try removing any spaces in the file name. For example, rename the file "Joseph's Picture.jpg" to something like "Josephs_Picture.jpg".
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?


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