Getting signed out while composing an article

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Getting signed out while composing an article

Postby gksargent » Sun Dec 30, 2012 1:28 pm

Once I completed composing a new article, and tried to publish it, I was taken to the login screen. I tried going back, but all my work was gone. I ended up typing the article in a word processor and copying/pasting into the newsletter interface. After successfully posting a few shorter articles, I'm assuming the issue is with a timeout setting.

Is anyone else experiencing the same issue? Perhaps the timeout (if that is in fact the problem) setting should be set to begin after a few minutes of no typing.
Greg Sargent

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Re: Getting signed out while composing an article

Postby jdlessley » Sun Dec 30, 2012 3:09 pm

This is quoted from the Newsletter help documentation:
Newsletter: Creating Articles, Session Time-out and Formatting wrote:The newsletter session expires after 30 minutes of inactivity, so for longer content, you may want to compose the article in a text editor first, such as Microsoft Word or Notepad, and then transfer it to the newsletter editor.
JD Lessley
Have you tried finding your answer on the Help Center page or the LDSTech wiki?

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