Newsletter attachments cannot be opened using IE8

Discussions about the Newsletter Tool at LDS.org.
porterjl
New Member
Posts: 14
Joined: Fri Mar 04, 2011 10:57 am

Newsletter attachments cannot be opened using IE8

Postby porterjl » Tue Nov 27, 2012 7:49 am

I attached a couple files to a newsletter for our stake. One is a WORD doc and the other is a PDF. When I try to open the files by right clicking, using IE8, I get a message saying
"Unable to download. Unable to open this internet sight. The requested site is either unavailable or cannot be found." I have no trouble opening the files using IE9, firefox, or Chrome. Has the website folks completely given up on supporting IE8?

See attached video.
Attachments

[The extension swf has been deactivated and can no longer be displayed.]


jdlessley
Community Moderators
Posts: 6527
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Tue Nov 27, 2012 9:54 am

porterjl wrote:Has the website folks completely given up on supporting IE8?
I wouldn't say they have given up supporting it. They have limited resources to devote to all the work they have. We have been told there are only two supported browsers for LDS.org Tools. IE8 is not one of them. I expect they will look into this issue when time permits
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?


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